Ark Survival evolved (Join Failed) Error.

I have discovered the problem. If anyone has this issue as well, install the Xbox companion app, go to settings, and then network. If server connection or NAT type do not show and have error messages, than follow the instructions that are in the link under the error message. This helped me, and I wasn’t able to find this solution anywhere

Hello,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

Based on your description, you are trying to join your friends non dedicated server on ARK: Survival Evolved. Let us check on this together so you will get back to gaming.

1. What other games you are having issues with multiplayer?
   
2. May we ask for the issue you have with Advanced Installation and Management Features?
   
3. Also, may we ask if you can help us with a screenshot of the issue with the Chat Support textbox?
   
4. What is your NAT Type and is there error message or code on your Xbox Network? (Issues in Xbox Network - Double NAT detected, 0x89231906, can’t get a Teredo IP address, NAT Type: Unavailable, Teredo is unable to qualify, UPnP not successful).
   
   • For Windows 10:
     
     • PC Settings > Gaming > Xbox Network and check the NAT Type.
       
     • Look for NAT Type
       
     • Please reply with any error message/code you notice.
       
   • For Windows 11: Install Xbox Console Companion app from Microsoft Store (click here)
     
     • Launch Xbox Console Companion app.
       
     • Go to Settings and select Network tab.
       
     • Look for NAT Type.
       
     • Please reply with any error message/code you notice.
       
5. Did you recall installing any antivirus, antimalware, VPN, firewall, proxy and PC Optimizer in your computer?
   
6. Is your account's privacy has turned allowed multiplayer?
   
   • If you are a member of Microsoft Family and is using child account you need to let your parent/s or organizer of Microsoft Family to allow multiplayer in your account.
     
     • Go to this link: Account Privacy | Xbox
       
     • Allow multiplayer located on Xbox Series X|S, Xbox One, and Windows 10 devices Online Safety
       

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello BrianDuke2, My name is David. I am an independent advisor, happy to help you today.

I understand your frustration. Here are some steps you could follow to solve the problem:

Check server capacity: In some cases, the number of players on a server is not updated in real time, so you may be trying to join a full server.
Check server status and internet connection: Make sure there is no server maintenance or downtime on the official Ark news page. Also, check if your internet connection is the problem by running a speed test and restarting your router if there is a problem.
VPN: If you have an active VPN, try to disable it as it can cause connection problems in rare cases. On the other hand, maybe your location is causing some problems, so enable a VPN and try joining the server again.
Firewall Access: Make sure to use the “Allow an application through the Firewall” option in the “Firewall and network protection” tab of the Windows Security menu.
Change date/time: Open “Date and time settings” and turn on “Set time automatically.”

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best regards.

Good day!



We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)







Thank you for your understanding.


Respectfully,



Microsoft Moderator

Hello Daniel, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are experiencing, to try to help you I need to know more about the problem, to know if it is a problem with the console or the game itself:
Does it throw any error code to your girlfriend when connecting? Apart from that, do you have any other problems within the game?

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.