Are you getting the message that BINGOis not working

I guess I have the same problem. I'm unable to get my rewards, everytime I claim them, I've got the same email as you.

I've changed my region (from France to Canada), and I guess it's due to that.

Microsoft support, please help !

Hello FluxMotion,

We see that you have a Canadian Rewards Account with a United States Microsoft Account. This means that we cannot complete your deposit since we cannot deposit CAD into an account that only accepts USD.

This means that in order to resolve this issue, you have two options. You need to either adjust your Microsoft Account to match your Rewards Account, or create a new Rewards Account to match your new Microsoft Account region.





1) You can adjust your Microsoft Account region to match your Rewards region from your commerce page at (https://commerce.microsoft.com). This
will cause your regions to match and allow your currency to be deposited.





2) The second option of Creating a brand new account has some pros and cons. The benefit of creating a new Rewards Account is that your new account will be set to track and Reward purchases made in your Microsoft Account's regional currency. The drawback
is that you will lose the previous progress you have made on your account, as you will be creating a brand new Rewards Account. While we will be able to transfer any pending (un-deposited) Credits from your old Rewards Account, we will not be able to transfer
any other progress.





If you wish to continue with Rewards in your current Microsoft Account region and create a new account, you must first close your current account by opting out of the program at (https://rewards.xbox.com/optout/).
You will have to wait 48 hours for us to receive and process your request, after which your account should show up as completely clean of progress and have a join by date of "???". At that point, you can create a new Rewards Account by signing back up again,
which can also take 48 hours. To confirm that you have re-registered correctly, you can check your join date from the MyRewards page at (https://rewards.xbox.com/myrewards/).
If your join by date still shows "???", and not your recent registration date, then your account has not yet been successfully re-registered. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits
from your old account to your new one.

Kenogui, please open your own unique post, and we can address you specifically there.

Hi, I'm Luis a Xbox user just like you. Thanks for reaching out us here.

Yes, It can be seen as an abbreviation for the other word and potentially end up in a suspension. Would not risk it

Have you tried the Xbox app on PC and Android to see if you can get messages?

I tried that link and put in phone # and sends code, put that in sent to another page then another, spent over an hour trying to fix this issue. I think it has been over a year that I was able to message clan members or answer messages sent to me. HOW about
fix the issue or put up some kind of link ( your good at links ) that will take you to the page that will fix the problem .