Are u kidding? BANNED A 3RD TIME!?!?!

so I have been banned again from communication for the 3rd time and yes I win admit the first two times I got banned I did write two people messages with curse words in them. But I know FOR A FACT THIS THIRD BANNED IS COMPLETELY FALSE BUT ITS FOR TWO WEEKS.
I have Been with Xbox live with this account for over 9 years my other account 12 and in all this time I have never been banned or suspended from anything until 3 months ago I got suspended for 24 hours than a week now 2 weeks all in a 3 month period . But
after the second banned I started to take this seriously I now play with my mic on so I can hear (PUBG) but my mic is not in (turtle beach headset with disconnect able mic) plus I mute myself EVERYTIME I HAVE MADE THIS A TOP PRIORITY. BUT all of a sudden I
get suspended for 2 weeks again due to communication ARE YOU KIDDING ME!!!??? I KNOW FOR A FACT THAT I HAVENT SENT MESSAGES TO ANYONE BREAKING RULES TO THE CODE OF CONDUCT. the funny thing is I have reported people that have team killed me in game for no reason
but reviving them or helping them and nothing has been done to these people I even have taken videos and screen shots of this happening but nothing. But I'm the one who gets banned really I asked for a case review and within less than 24 hours all I get is
UPHELD. THATS IT!!!! they don't tell me why they don't provide any evidence nothing just UPHELD . I believe I didn't even get anyone who reviewed the case they just seen I have been suspended twice before and UPHELD the action without looking into it and
they have no way of contacting XBLET (XBOX LIVE ENFORCEMENT TEAM) ONLY IF U GET IN TROUBLE CAN U CONTACT THEM and if u qualify for a case review are you serious . I contacted Xbox support they tell me they can't do anything and send me here to the forums wow
what help they have over there now. THIS IS WHY YOU ARE LOSING THE CONSOLE WAR TO PLAYSTATION AND NINTENDO YOU CAN PUT OUT THE MOST POWERFUL CONSOLE BUT THE WAY YOU TREAT YOUR CUSTOMERS IS WHY PEOPLE SWITCH( I HAVE HAD MANY FRIENDS SWITCH TO PS ) I HAVE BEEN
WITH XBOX FOR GOING ON 10 years now and this is how I get treated really I have been with them for 12 years with my other account . That is 12 years of buying Xbox, Xbox 360, Xbox one, Xbox one s, Xbox X, Xbox live for both accounts for all those years, and
all the games I have bought plus the dlcs and in game microtractions and this is how I'm treated WOW XBOX THANKS FOR THE LOYALTY RIGHT BACK HUH IM SERIOUSLY CONSIDERING SELLING MY XBOX ON ONE OF THESE APPS (LETGO OR WHATEVER) AND GETTING A PS4 PRO.

SINCERELY A LOYAL XBOX CUSTOMER WHO HAD BEEN WITH YOU THROUGH ALL THE UPS AND DOWNS, STICKING UP FOR YOU IN ALL THE DEBATES OF WHY XBOX IS BETTER THAN EVERYONE ELSE AND EVERYTHING IN BETWEEN FOR 12 PLUS YEARS THANKS FOR NOTHING XBOX A VERY VERY DISAPPOINTED
AND MAD CUSTOMER I WOULD PUT MY GT HERE BUT O THATS RIGHT I CANT GET MESSAGES OR ANYTHING ELSE FOR TWO WEEKS SO NO POINT

:)

 

Are u allowed to download Minecraft Maps on Xbox?

It is against the rules. Using 3rd party software to modify your Xbox (including saves) could get your console banned from Xbox Live.

 

Hacked a 3rd time

You should seriously sit down with your son and find out how these people are getting his personal information. If he got compromised THREE times then the issue lies with him. You may even want to consider giving him a child account
if he is under 18 years so you can control more of what he can andcan not do while on XBL as well as using the Family Settings on the console.

 

1414306089 reference code that I have contacted Xbox live on this matter as well

 

The Xbox Enforcement Team does not use these forums. For information about your account suspensions or bans sign in at this site with your account at
https://enforcement.xbox.com

The reference number generated from Xbox Support will not do anything for anyone here. They have to generate a support incident for their notes as the calls come in.

Xbox Support cannot do anything about a suspension/ban imposed by the Xbox Enforcement Team.

Not all suspensions are available for case review.

Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

- "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

Xbox Enforcement | How Do I

A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

- Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

Code of Conduct -
https://enforcement.xbox.com/en-US/home/codeofconduct

Xbox.com Terms of Use -
https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

You're tenure with Xbox Live has no impact on violations of the Code of Conduct. Whether you've been with Xbox for 12 minutes or 12 years, you're subject to the same rules that we all are.

Playstation is going to have their own code of conduct as well and as I understand it, there is no appeal process at all.

 

for the privacy and integrity of the network you aren't provided any information other then the offensive that occured

Retaliation isn't allowed its that simple

 

You are correct. There is no sort of "case review" process on PSN at all.

 

OK so let me ask you this let's say that their are 4 million players on Xbox live today and out of those 4 Million 750,000 report on something a player does . Your saying a "team" of humans go over everyone of those reports and investigates each one to make
sure that they are valid. Give me a break ya right they couldn't possibly go through each one and make sure that the report is true. No matter what you guys say there is an autoban system in place especially for something like my case I've been suspended twice
in the past so if someone reports me even if it's false I get suspended again which just happened. In my review all I got was "upheld" in my statement I explained how this has got to be a mistake because after the second suspension I have been not sending
messages to anyone besides my brother about a pubg vid I made and I only use my headset to hear what is going on around me in pubg, because if u have played that game it is vital to be able to hear what is happening around u I even detached my mic (I have
a turtle beach headset) so I couldn't talk crap to anyone and if I did no one would know because my mic is detached so it doesn't matter. And 18 hours later all I'm sent is "Upheld". Really???? They didn't ask for anything no evidence or anything else like
what happened between u and this gamer nothing Ive sent multiple reports in on people who are team killing me because I have the gun they want or just to do it I guess IDK I didn't ask (mic detached) I simply reported them for team killing me and back out
. And I haven't heard back from any of those, no message saying tea k you for your report action was take against the player or whatever they send u but I'm suspended for communication when I haven't even had any with anyone . That is why I'm so upset . The
first two times I didn't care I know I did the crime so basically I needed to do the time but I know 100% THAT I DID NOTHING THIS TIME AND I STILL GET SUSPENDED. I don't care if you believe me or not but I wouldnt go through all of this just to make a scene
or make a statement on forums I could care less but I didn't do anything that's why I'm so pissed off and there is no way to contact the Xbox team in charge of suspension and bans seriously no way to contact them??? When there is supposed to be this massive
"team" of people reviewing everyone's case but there is no way to get a hold of one of these team members to get a better explanation of what exactly I did. Ya OK that makes sense such BS

 

For the Xbox Enforcement Team to know about any activity about a player that player has to be reported.

As stated here -

Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

- "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

Xbox Enforcement | How Do I

And here -

The Code of Conduct has no statute of limitations, and users may be enforced upon at any time for past offenses.

Xbox Enforcement | How Do I

And here too -

Will I get banned just because I received complaints?

No. A common misconception is that a certain number of reports will result in an automatic suspension. According to the myth, even if you haven’t done anything wrong someone can get you suspended by encouraging players to file many complaints. This is completely
untrue.

XBLPET investigates complaints and takes each report into consideration when making an enforcement decision, but a certain volume or frequency of complaints doesn’t guarantee a suspension. We take an evidence-based approach to enforcement and take numerous
factors into account when considering issuing a suspension. The context around the content or activity is particularly essential and drives our decision-making process.

Xbox Enforcement | How Do I

You're welcome to post on the forums but it has no impact on the Xbox Enforcement Team since they don't use the forums.

Simply put, abide by the Code of Conduct and Terms of Use and you're set. If someone says something to you, report and block them.

Otherwise, face the consequences of your actions.