Are there game trailers on the Xbox store?

Soviet Messiah · Mar 28, 2018

So I just got an Xbox One again (been about a year and a half since I last had one), and right away I notice something is missing. Whenever I go to a game page in the store, there are no trailers or screenshots available, just a bunch of random user created
junk on the game hub. On PS4, I click on a game, and a trailer starts playing, and usually has a couple more videos and screenshots available. Now, I'm pretty sure Xbox had the same thing, but now, there is nothing. I am still trying to figure out how to navigate
this dumpster fire of a UI "upgrade" but I can't for the life of me find any type of media that is NOT user generated for ANY game I have clicked on in the store. Surely this can't be something that was removed?

:)

spiffy939 · Mar 28, 2018

who is getting borderlands 2?

Will do. There are a couple more vids up on game trailers, looking good.

tmarlin98 · Mar 28, 2018

Movie trailers gone?!?!

use vudu xbox app trailers are there

Smwutches · Mar 28, 2018

Usually if there is a trailer, it'll automatically play when you pull up the game.

MadMojo · Nov 2, 2018

There seem to be two different sections/pages of the Store for different games. Often in a special "Sale" area, there is no additional features like Trailers and Screenshots for a game. (Which is horrible, in my opinion, because those would be great tools
for me to decide whether I want to purchase a game or not.) Then in other sections, _sometimes_ available by searching directly in the Store for a game title, you will actually see screenshots and a trailer for the title. It used to be a requirement (I thought)
that a game would have to have some sort of trailer.

It's definitely a problem and hopefully one they will get fixed soon. I hate not having the screenshots or videos available for things I'm debating on purchasing. And generally that means I just won't purchase it.

Lars_75

I have the same issue after updating to 10.0.19041.2494 on Xbox One S

Game trailers used to play automatically when entering the game page in the store. The trailer never plays though. Even when clicking the actual trailer video at the bottom of
the game page, it shows “Error: unsupported video type or invalid file path”.

MadMojo

There seem to be two different sections/pages of the Store for different games. Often in a special "Sale" area, there is no additional features like Trailers and Screenshots for a game. (Which is horrible, in my opinion, because those would be great tools
for me to decide whether I want to purchase a game or not.) Then in other sections, _sometimes_ available by searching directly in the Store for a game title, you will actually see screenshots and a trailer for the title. It used to be a requirement (I thought)
that a game would have to have some sort of trailer.

It's definitely a problem and hopefully one they will get fixed soon. I hate not having the screenshots or videos available for things I'm debating on purchasing. And generally that means I just won't purchase it.

Smwutches

Usually if there is a trailer, it'll automatically play when you pull up the game.

Sword Style

Well the reason you can't find the trailer section might have something to do with the fact that it doesn't exist. You can visit a specific games page in the store and some times they have a trailer. Every game should have trailers on their page in my opinion.

Edit: Youtube is not an adequate solution

JonathanSantana

this is an on going issue. When trying to purchase or download a game from the store. If that game has a trailer, the trailer would play, but no purchase or download shows up on the screen. A store error pops up half way during the trailer. It's an on going
issue, and I think it was due to an update. Who knows, there's nothing fixing it. I hard booted and restarted the Xbox a bunch of times, the issue continues.

Error code: 0x00000007

No Support articles were found for "0x00000007"

Microsoft need to get on top of this. It's causing an issue trying to download any game from the store or gamepass.

since there are people having the same issue, Microsoft should take action to fix it. I'm not trouble shooting an issue with my Xbox when it seems to be an issue on Microsoft's end. Not resetting my system. Microsoft need to fix.

Are there game trailers on the Xbox store?