Are the new MyVIP Rewards going to be retroactive?

Discus and support Are the new MyVIP Rewards going to be retroactive? in XBoX Rewards & Social to solve the problem; In the email I received it says, "Earn MyVIP gems for reaching a new MyAchievements tier", but I already have the highest tier unlocked and can't reach... Discussion in 'XBoX Rewards & Social' started by InFamousAnthuny, Oct 5, 2017.

  1. InFamousAnthuny
    InFamousAnthuny Guest

    Are the new MyVIP Rewards going to be retroactive?


    In the email I received it says, "Earn MyVIP gems for reaching a new MyAchievements tier", but I already have the highest tier unlocked and can't reach any newer ones. Does that mean that I'm completely ineligible to receive any rewards for that? It also
    says, "Unlock MyVIP perks for reaching special occasions and milestones like your birthday". I've had 7 Xbox Live birthdays so far. Will I get any perks for my years of playing or am I going to be starting at a base level?

    It'd be great if we were rewarded for all the loyalty and time we've invested in Xbox.

    :)
     
    InFamousAnthuny, Oct 5, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    I need help!

    Hello TOXIC2theHEAD,

    From the transition FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?

    You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
    this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

    Your 556 Gems will be converted to Microsoft Rewards Points when you are fully transitioned into Microsoft Rewards.
     
    XBLRewards8, Oct 5, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Unused VIP gems

    Hello Trademarkman,

    From the FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You’ll have until 31 May 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until 15 June 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
    this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalogue once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
     
    XBLRewards8, Oct 5, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Are the new MyVIP Rewards going to be retroactive?

    Hello InFamousAnthuny,

    Unfortunately, we cannot award gems for activity done before the gem feature had been introduced this month. We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. However,
    you can look forward to the gems for your Xbox Live Reward anniversary!
     
    XBLRewards8, Oct 6, 2017
    #4
  5. XBLRewards8 Win User

    Are the new MyVIP Rewards going to be retroactive?

    Hello InFamousAnthuny,

    Unfortunately, we cannot award gems for activity done before the gem feature had been introduced this month. We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. However,
    you can look forward to the gems for your Xbox Live Reward anniversary!
  6. Murphs-A47006C9-2185 Win User

    Retroactive Rewards Credit for Purchases

    So are you telling me a staff member will go through my account and apply retroactive rewards or a staff member will come by to tell me I have no options?
    A staff member will confirm that rewards are not applied retroactively.
  7. Smwutches Win User

    VIP Vault

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
  8. XBLRewards8 Win User

    I need help!

    Hello TOXIC2theHEAD,

    From the transition FAQ:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?

    You’ll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You’ll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP Vault. After
    this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.

    Your 556 Gems will be converted to Microsoft Rewards Points when you are fully transitioned into Microsoft Rewards.
  9. Smwutches Win User

    What happens then?

    Per the FAQs:

    What will happen to my Xbox Live Rewards MyVIP Gems, MyVIP Perks, and MyVIP Vault?



    You'll have until May 31, 2018 to earn MyVIP Gems and unlock any new MyVIP Perks. You'll then have until June 15, 2018 to claim any open MyVIP Perks and to redeem any unused MyVIP Gems in your Xbox Live Rewards account for prizes from the MyVIP
    Vault. After this date any unredeemed MyVIP Gems will be converted to Microsoft Rewards points and can be used to redeem rewards from the Microsoft Rewards catalog once your membership is transitioned. One MyVIP Gem will convert to one Microsoft Rewards point.
Thema:

Are the new MyVIP Rewards going to be retroactive?

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