Are the controller issues universal, or are newer models better?

Hi King David 73,

Sorry you've had a string of bad luck with your controllers! I personally have 4 controllers and have had no issues with any of them. Your issues do sound isolated, and they also sound like bad hardware. If they're within the 3 month window you can exchange
them through the warranty program at the link below. To answer your question, newer controllers are not going to be any better or worse than controllers that came out day one. They all have the same hardware. Also make sure you keep the firmware up to date
to resolve other issues. Like I said though, unfortunately the issues you describe are generally hardware related and as such you'll need to have them repaired or replaced.

Replace Controllers via Warranty

Update Controller Firmware

Note : The link for the firmware says "to update for stereo headset",,,, but the process is the same.

I tried going through the service center when my first controller broke, but the person I was talking with was not very helpful and wasn't answering the questions I had, so I just gave up. (It was the Titanfall controller and I wanted to make sure if I
sent it in that I'd receive a new / repaired Titanfall controller and not some generic one).

Since both controllers are out of the 3 month window, it seems like I'm out of luck. I have 3 cousins with Xbox Ones and all three of them have had the same issues I have. They're all on their second, third, or fourth new controllers because of various
things breaking on them...

If the hardware hasn't changed, it looks like I'll just have to buy a couple a year.

If they did it and the current models retained their performance capabilities, what's the issue, Blue? You'd be getting the same games, with the same performance on the current models, and newer games too. Just there'd just be newer models floating around
that'd be capable of slightly better.

The length of last-gen's life-cycle won't be repeated, and R&D'ing, producing, marketing, and establishing a brand of a new console would be way more work and costly than just releasing revised Xbox One models with its installed-base, game library, and strong
brand already in place.

I don't get why people would be ticked off. It's not like a revised model would render the X1's we have now defunct. Just like the Elite controller doesn't render standard controllers obsolete. People are already talking about the X1 Elite bundle's improved
HDD. That's no different. Doesn't bother me a jot. {=D

I ain't worried whatever the plan is for newer models. S'all so far off it don't matter. Better res/power in games could be delivered to newer models in patches from devs that older models wouldn't get. Meh.

The newer xbox one s controllers have bluetooth. have you connected the it to windows 10 device. If your controller is the newer model it could be connecting to the other device.

That's true, you will need a newer model controller if your controller doesn't have a 3.5mm jack