Are others being double billed?

Ive had this issue a few months ago. Usually after the order is done processing the double charge will drop. IF both charges get finalised in your bank account THEN you'll be able to dispute the extra charge. Your bank recommends you go through the merchant
who doubled charged you and the merchant or xbox in this case cant address this issue until are charges are final. It can take up to 5 days for your charges to finalize. Im not sure if thats where your at but if the charges are finalized in your account microsoft
can do something at that point. I was worried when i was going through this because the double charge overdrafted my account, but after the double charged dropped my account went back to normal and i was not charged an overdraft fee.

Hey there.

If you have already spoken to billing over the phone and they have given their decision I am not sure there is much advice we can give you. I would talk to your financial instituion to see if they can put a stop on the second copy.

You would follow the contact link that was previously posted. Http://support.xbox.com/contact-us Click no thanks to the virtual support amd look for the options to either chat
with support or request a call back.

You would want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us