Are 4k game captures broken for anyone else?

Discus and support Are 4k game captures broken for anyone else? in XBoX on Consoles to solve the problem; I have an xbox one x and 4k captures do not work at all. When I record a clip it is frozen and unwatchable and doesn't record for the full time I want... Discussion in 'XBoX on Consoles' started by jjackson24, May 21, 2020.

  1. jjackson24
    jjackson24 Guest

    Are 4k game captures broken for anyone else?


    I have an xbox one x and 4k captures do not work at all. When I record a clip it is frozen and unwatchable and doesn't record for the full time I want it to. It is unusable. I spoke to an expert yesterday and I'm pretty sure 4k captures are currently broken.
    Anyone else experiencing the same issue or not?

    :)
     
    jjackson24, May 21, 2020
    #1
  2. Lexrax_TBD Win User

    Are 4k game captures broken for anyone else?

    Hi,

    I have no idea when the problem will be solved. Sorry i can not give you any more information..

    Info:

    To record game clips in higher resolution, you'll need to navigate to the Settings app of your console and manually enable the feature. By doing so, it also reduces how long temporarily recorded footage is saved from five minutes, down to two.

    1. Press the Xbox button to open the Guide.
    2. Scroll across to the System tab.
    3. Select All settings.
    4. Scroll down to the Preferences tab.
    5. Choose Broadcast & capture.
    6. Navigate to Game clip resolution.
    7. Select 1080p SDR.
    After enabling this option, all footage captured via Game DVR going forward will be recorded at 1080p resolution. To revert back to your previous resolution do the same as above but select your previous Resolution.
  3. Lexrax_TBD Win User

    Are 4k game captures broken for anyone else?

    HI,

    A few other members have reported the same issue on the forum. I am sure Microsoft are aware of the issue and are actively trying to sort this out. I am afraid you will just have to wait for the time being. Maybe try recording the clip in 1080p for the time
    being ?
  4. 800caa7f-a37d-45ef-8 Win User

    Are 4k game captures broken for anyone else?

    Okay. When do you think the problem will be solved?
  5. yakozaki Win User

    4K SDR/HDR Game Captures

    4K Capture is is broken after last update (15.5) we are waiting for new update with fix for that issue.
  6. Frathos Win User

    Xbox One X 4K Recording

    I'm not sure exactly when 4K recordings stopped working properly because I switched back to 1080P recordings for the longer clip length of 1 or 2 minutes on my Project Scorpio Xbox One X.

    The 4K clips may be broken now because they might have made a change in the way that they are captured and/or prepared. Now there is a notification that the clip is being prepared which I don't remember previously (they might have just been captured originally,
    this step doesn't happen for 1080P clips). The 4K preparing process may be what is broken in the newer Dashboard releases.

    Unfortunately I have not yet seen an updated Dashboard release that fixes the 4K clip issue.
Thema:

Are 4k game captures broken for anyone else?

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