Apps won't open and Microsoft support is entirely a joke.

If the application is telling you to contact Microsoft Support, you can contact them here and just click the "Contact Support in the browser instead" if you'd
prefer not to open an entirely different app to contact customer support.

Hi, IAmMarvelous! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues with the Microsoft Rewards app.

If you don't mind, I'd appreciate it if you could answer the following questions.

- May I ask which Xbox model you are using?
- Do you have any external devices plugged into your console?
- Could you tell me exactly what happens when you try to launch the app? do you get any error codes/messages?

Thank you! I'll be looking forward to your reply.
Best regards.

Hi dhyan patel1



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Roblox game not opening on Microsoft Store. We are very glad to help you out to find some of the best possible options on this for us to move forward.

We just want to set your proper expectations that this is happening on a game specific issue within Roblox that is unable to open on Microsoft Store and as well as this is a known issue as well for some users too.

So, for now. Since this is unable to open on the Microsoft Store, what we can do is to try to download the Roblox App or Game directly to their website.

You can refer onto this link where to install and download Roblox :

• https://en.help.roblox.com/hc/en-us/articles/204473560-How-to-Install-and-Play-Roblox
  

And in addition, since this is a known issue for now on other users as well, you can also do try to reach out for the Roblox Support for additional information as well to ask for some questions that you need to know. You can refer onto this link for the Roblox Support :

• https://en.help.roblox.com/hc/en-us/articles/208448546-Contact-Us
  

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



Regards,



Microsoft Community Moderator

it will be due to xbox app auto opening ubi app and requiring sign in, microsoft need to stop pulling this tosh with their apps.

won't be long until the xbox app opens every launcher on the planet hence why i uninstalled it off my main rig.

yep - support is a joke....unauthorized charge on my account and they won't refund...wow.....terrible c/s...cannot get English speaking rep when we call - it's not the rep's fault - MIcrosoft needs to own it.... Nintendo sounding good about now