Apps wont download again once unistalled

The team that are responsible for fixing this are aware of the issue. We just have to unfortuntely wait for that fix to come through. Many of us are in the same boat and we do know how frustrating it is.

Hey Kristy thanks for keeping us updated.

We understand that you're experiencing an issue involving the inability to install neither games nor apps.

This is now documented as a known issue, and the proper teams have been provided the necessary information needed and are now actively working to fix this.

We do appreciate the patience throughout this process, and will be providing any updates as soon as they are received.

Best wishes!

Hi Kirsty,

Thanks for the quick reply! Alrighty now I want to confirm the full console reset you mention on your post that you did was the Factory reset to your Xbox? Since this is happening with certain apps, have you by any chance attempted to install them through
a different profile?

Try this troubleshooting step: Clear your local saved games and try reinstalling the apps.

1. Press the Xbox button
   to open the guide.
2. Select System > Settings > System > and then
   Storage.
3. Select Clear local saved games.
   
   Note Selecting this option will not delete any games or progress you have saved in the Xbox Live cloud. It will only clear data you have saved locally.
   
4. Select Yes to confirm.
5. Once your console restarts, try installing the it again.

Give it a shot let us know how it goes.

It comes up pending then a notification comes up saying installation stopped then it says starting download. Then another notification saying its stopped then comes up error. The apps I'm trying to download is YouTube, Netflix, nowtv. But this doesn't
happen to games or other apps I've never downloaded before. I've reseted the console a few times and it happens every time

I have just bought x box x and no apps will install?