Apps e compras [Translation - Apps & purchases]

Jrenzo07 · Feb 13, 2019

Faz um tempo que não consigo entrar nos apps [Mod Translation - I haven't been able to get into apps for a while]

:)

AlexanderHarper

A live estava com uns problemas recentemente, entao pode ter sido isso. Caso vc ainda nao consiga entrar, desliga o console na tomada e tente novamente, cheque sua conexao com a internet tambem.

XBF Nestor S

Hey Jrenzo thanks for keeping in touch.

We suggest checking out the

Original Post since we have addressed this on there, also we
would like to remind to follow our Xbox Forum Guidelines
since they specifically state to not spam.

Failure to follow these guidelines could mean some bad things and in some cases, an offense is extremely severe or high in number that it warrants further action outside the scope of a simple forum
suspension.

By participating in the Forums you agree to the Usage Guidelines (outlined below), the Xbox LIVE Terms of Use and Code of Conduct, and the Xbox.com Terms of Use and Notices; all of which can be found via the following links:

Xbox LIVE Terms of Use: http://www.xbox.com/Legal/LiveTOU

Xbox LIVE Code of Conduct: http://www.xbox.com/Legal/CodeOfConduct

Xbox.com Terms of Use: http://www.xbox.com/legal/xboxComTOU

https://www.xbox.com/en-US/Legal/CodeOfConduct CODE OF CONDUCT

TERMS OF USE
https://www.microsoft.com/en-us/servicesagreement/

In an effort to minimize spam we will be locking this thread.

{Parity}

Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart
the console.

XBF Amber M

Hi Jrenzo07.

Thanks for reaching out. I'm sorry to hear about your apps not launching on the Xbox One.

I recommend trying these troubleshooting article for Apps on the Xbox One:
Troubleshoot game or app installation problems on Xbox One

Give the troubleshooting a try and please let us know the results!

Hope this helps.

XBF Lance J

Hey JRenzo,

Thank you for reaching out. If you haven't already done so, please run a connection test on your console by doing the following:

Press the Xbox button
to open the guide.
Select Settings.
Select All Settings.
Select Network.
Select Network settings. Any known outages will appear in the middle of the screen.
On the right side of the Network settings screen, select
Test multiplayer connection.

Once the test finishes, do the corresponding troubleshooting on our
Connection Solution page if an error appears. Let us know how it goes!

Apps e compras [Translation - Apps & purchases]