applied digital card to wrong account

AYILUA2804 · Jul 13, 2016

Last night I bought a digital Gold subscription renewal card on Amazon for my son and redeemed it on the wrong account. Is there any way I can cancel and reapply the card to the correct account?

Thanks for your help,

Alicia K

:)

BatsAttendant13 · Jul 13, 2016

xbox live gold membership - wrong account

Hi! I'm new to xbox and afraid that I applied the xbox live gold membership pre-paid card to the wrong account...I applied it to my son's account, yet he's too young to play online. Is there a way to change that or do I have to buy a new card? I'd appreciate
any help. Thanks.

master_45 · Jul 13, 2016

Quick question about xbox currency

Doubt it. But can you apply amazon gift cards to your account. maybe that would be easier.

Smwutches · Jul 13, 2016

You would have to contact support. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

EL88MATADOR · Oct 31, 2018

Thank you for the phone number. I had tried contacting online support but was unable to log in to the live chat. The issue has been resolved.

Smwutches

You would have to contact support. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

EL88MATADOR

Thank you for the phone number. I had tried contacting online support but was unable to log in to the live chat. The issue has been resolved.

BakyOsijekHr

Only solution is to contact support and try to explain. There is no other. Everything is connected to the account. games, Codes, Subscriptions, etc..https://support.xbox.com/contact-us

iV L3G3NDz T1M

I purchased a digital gift card and redeemed it to the wrong account that’s associated with my Xbox. Is there a way to send these funds to another account? I tried to purchase another gift card with the funds in my account but couldn’t.

Hello,

Have you try this.

https://beta.support.xbox.com/help/...buy-games-apps/gifting-digital-xbox-game-help

Grey Rabbit

Hey Guys. It works if you go through your Amazon account. Go to your Amazon settings and add the card under "Add Payment" or" Add Card" put in the name "Gift Card" then enter the Visa Gift Card information. After you make it the payment type, go
out and buy an XBox Digital Code and apply it to you account E-Mail (the account associated with your Xbox account). Then go into your E-Mail and apply the code. It's crazy. You would think that these companies that own the world could make it a little
easier to sell yourself into servitude, but they still want you to work for it.

applied digital card to wrong account