Apple headphones don’t work on my controller

Retro is Beast · Jul 12, 2018

My apple headphones don’t work on my controller, but they worked before I reset my xbox for a game to update . Any suggestions? Please help

:)

TFrankMac2140 · Jul 12, 2018

XBox Elite Controller and Bose QC15

I have an Xbox elite controller and am looking for just game audio out of the 3.5 jack with my Bose QC15 headphones. I can't seem to get any audio to come through the headphones, but the controller works with a very old pair of non mic Apple headphones.
Any idea what my issue could be?

Col J Matrix UK · Jul 12, 2018

Xbox One X And Elite controller - no audio via headphone port, but standard controller works

I have an Xbox One X and thought I would try the Dolby Atmos via headphones for late night gaming.

This works well with the standard controller or the Xbox One S controller via the headphone port.

Yet when trying to do the same with the Elite controller, it just won’t work.

Has there been a hardware update that resolves issues with a Apple type headphone connections on these newer controllers OR is my Elite controller faulty?

blueamcat · Jul 12, 2018

Apple ear buds will not work other than for sound. No mic capabilities. Is that what you mean?

If so, try updating your controller or check to see if there is a system update: how to check for update.

Arminator · Nov 3, 2018

If your console is in the Insider Preview (Alpha or Alpha Skip ahead) try to disconnect all controllers and headsets, and only connect one controller and one headset.

Also read here: New Preview Alpha and Alpha Skip Ahead 1810 Update - 7/11/18 - Xbox Wire

blueamcat

Apple ear buds will not work other than for sound. No mic capabilities. Is that what you mean?

If so, try updating your controller or check to see if there is a system update: how to check for update.

Arminator

If your console is in the Insider Preview (Alpha or Alpha Skip ahead) try to disconnect all controllers and headsets, and only connect one controller and one headset.

Also read here: https://news.xbox.com/en-us/2018/07/11/new-preview-alpha-1810-update-7-11-18/

XBF Jasmine Z

Hi EtRocket,

Thanks for reaching out to us here on the Forums!

I would recommend trying a regular pair of headphones on the controllers (Both) and check to see if the headphones work. If they do then the controller is just not compatible with the headset which is a known issue. If the headphones do not work with the
controllers, then it may be that the controllers port is not working anymore.

What I mean by headphones is a pair that normally come with your phone (Not apple headphones). Also, try to change the batteries in the controller as well as this may be an issue too.

Give this a try and let us know how it goes

Just a Volunteer

Have you run the steps in Update xbox wireless controller? All controllers you use need to run the firmware update.

I prefer the usb method.

Ookttah

Yes, both controllers fully updated.

Mic is at2020usb+, headphones are the apple earbuds, phone is the Nexus 5.

I'm using the audio out port on the mic and connecting that to the mic port of the splitter, and the headphones to the headphones port of the splitter, and the combo port to the controllers.

Apple headphones don’t work on my controller