Appearing offline when I’m not!

EAconfused · Apr 9, 2022

I keep appearing offline on my Xbox x series when im online. I can join others in parties but they can never see me as online to invite me to theirs. It doesn’t stop me from joining games. But I have done everything - my nat type is open, privacy settings are set to everyone, I’ve reset my internet, forgotten account and reinstalled it, hard reset. Nothing seems to work. I do have my old Xbox 1 and when I sign on to that I appear online. I just don’t understand what’s happening. How can I fix this?

:)

Samsayo

I’ve been having the same issues for the last week. I’ll be kicked from my party without any notifications, and then it forces me to appear offline, yet it still shows I’m set to appear online.

It has to be server issues of something.

I’m on a brand new series X.

Ricardo Lechuga

Hi EAconfused! My name is Ricardo an independent advisor ready to help you with this situation!

Have you gone to the profile tab on the guide, select your profile and then change it to appear online? If it's as online, please change it to offline, delete the account from the console and do this before redownload

Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

Unplug the console's power cable. Wait 10 seconds.

Plug the console power cable back in.

Press the Xbox button on your console to turn on the Xbox

After this redownload the profile and change it to online

MushroomPie051

Like I said if its both of you it might be an isolated thing. A few other people have mentioned it on twitter. Your time frame also matches up with the few I have seen.

The only thing you can do is wait for it to be sorted by the techs.

Okay. Any idea how long it will take? Its 41° celsius outside and im dying.

MushroomPie051

Can you still play games online and all that?

Does this friend live near by vs those others?

When exactly did this issue start?

And can you send invites to games?

There seems to be other with this same issue. I think it might be an isolated live issue right now. Your best bet is to wait it out.

Yes ican play games. (Overwatch fortnite etc)

yes we all live within 10km of each other

1 3/4 hours ago

yes but they dont recieve.

sorry for long reply but it says i was unable to comment

MushroomPie051

Are you getting any error code that says adjust privacy settings by any chance??

Or just an error code in general

None at all it just says i was last seen 2h ago.

Appearing offline when I’m not!