Appearing offline always on XBOX1

Hello @Rebel1323, I hope everything is going well for you!

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, I believe your console might need either a network reset or just a system refresh. Therefore, you will only need to follow those simple troubleshooting steps that I will provide you with and your issue should be fixed.

The following troubleshooting step will help you clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

Another step that you can try to resolve the issue, would be to remove and re-add your account. In order to do that please go to: settings> account> remove accounts> remove your account.

If the issue still persists after going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 10-15 seconds plug all your cables back in and then restart your console.

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming

I'm having the issue where it keeps showing me offline and every time I go to change it to online, when I leave the screen, it puts me back offline. I've never changed my privacy settings on either XB1 or 360, and everything is set to allow it. This just
started today, after playing online with a friend. He left, came back and I'm gone, while sitting in the lobby looking like a moron.

I have no clue what doing this. My friends with XB1 are seeing as online. but I do not get it in your case. Maybe the good boys and gals of tech support will assisted you.

Thanks for the suggestion Ceero, it turns out my privacy settings for 360 were clashing with my One's privacy settings.

Hey there Zombie Heazie!

Sorry to hear about the issue! Since this is an older thread, please post a new thread detailing the issue. That way the community can provide support tailored to you! Thanks!