Appeal wrongful ban of an account

Discus and support Appeal wrongful ban of an account in XBoX Accessibility to solve the problem; Is there any way to appeal a denied appeal after your account is wrongfully banned? My Xbox account was banned after my Microsoft account was hacked,... Discussion in 'XBoX Accessibility' started by Charlie Baker4, Feb 2, 2025 at 5:03 AM.

  1. Appeal wrongful ban of an account


    Is there any way to appeal a denied appeal after your account is wrongfully banned? My Xbox account was banned after my Microsoft account was hacked, from what I can tell was due to hacking activity on it. I didn't think much of it since I could make an appeal fine. But then my appeal was denied and no details as to why was given to me. I have never received a strike before from my knowledge, so the fact I am losing my account due to activity I did not commit is frustrating. Xbox support won't let me contact them and I can't submit a re-appeal on the ban. Is there anything I can do or am I just getting the short end of the stick? I have owned that account for years, losing it because I was hacked seems highly unfair. Especially when I can't access the content I paid for due to the ban. Any help or advice would be greatly appreciated, thank you.

    :)
     
    Charlie Baker4, Feb 2, 2025 at 5:03 AM
    #1
  2. Lavindathar Win User

    Enforcement issue.

    Give it an appeal as mentioned.

    But as with 99.9% of bans, you did something wrong at some point.
  3. Daft Badger Win User

    Xbox Live account banned 10 years ago, Want to file an appeal but says "Congratulations, you have a perfect record"

    As the account was banned so long ago it wont show on the enforcement site as itwas banned before the enforcement site existed.

    Even if it did you wouldn't be able to appeal it as you need to appeal any enforcement action within a year of it being issued.

    10 years ago you would of had to appeal it on the old xbox forums.

    There's no way to appeal the ban now so the account will remain banned.
  4. ngocphi Win User

    I can’t submit an appeal. Keeps giving an error.

    They cab be appealed only console ban can't br appealed he's going down the wrong route first he needs to prove unauthorized access

    He need the recovery form for that
  5. Ian Hudson2 Win User

    Just got an account ban and am looking for clarification as it didn't make much sense

    Hi, I submitted an appeal and it said it got denied, however I think it was kind of wrong. I submitted and appeal ont eh first ban but just used it as a way to apologize as I didn't really expect an unban.

    I'm only 13 but after I check and saw the appeal was denied I saw a new 14 day account ban. My parents are trying to help communicate with Xbox enforcement but the Xbox support said they couldn't do anything about it. I feel kind of betrayed and annoyed that I my decision to make an apology lead to me getting banned even longer. They also deleted another message. The person was kind of harassing me and was definitely an adult trying to make me mad. I was playing Madden against him and he said "hold this L" and I said "hold this D" (referring to DEFENSE) as I was playing madden.

    That message was not deleted after the first ban. But I feel like it is wrong to ban me for longer, as I explained everything from my appeal, and even made an apology. It is just overall a dumb account ban and I don't understand why they are letting it stand.
  6. Daft Badger Win User

    xbox live suspension

    As dave said,there are no appeals against a permanent ban/suspension so who ever you spoke to has given you the wrong information.
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Appeal wrongful ban of an account

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