Appeal.approved

Discus and support Appeal.approved in XBoX Accessibility to solve the problem; Recently, my account was hacked and subsequently received a permanent ban. I submitted an appeal, which was approved, but I can still not log into my... Discussion in 'XBoX Accessibility' started by Nicolas Denis1, Feb 7, 2025 at 2:02 AM.

  1. Appeal.approved


    Recently, my account was hacked and subsequently received a permanent ban. I submitted an appeal, which was approved, but I can still not log into my account. Despite waiting for two weeks and resetting my password, I am still facing issues logging in. As a banned user, I am unable to contact Xbox support directly, which has left me in a difficult situation. I kindly request your help in resolving this matter as soon as possible. Any guidance or further steps I need to take would be greatly appreciated.

    Thank you for your time and assistance.

    :)
     
    Nicolas Denis1, Feb 7, 2025 at 2:02 AM
    #1
  2. SmartLace1968 Win User

    Appeal.approved

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with your account even if the appeal you have submitted to the Enforcement Team was approved but still you are still having difficulties signing in.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    A friendly reminder, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    This time, I am encouraging you to reach out to Microsoft Support: https://support.xbox.com/en-US/contact-us to seek further assistance regarding the approved appeal suspension on the account.

    Thank you for your cooperation and have a great day!
Thema:

Appeal.approved

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