Apparently my account has an issue?

Hello Null Logic Nova,

Your deposit is being prevented due to a mismatch between your UK Rewards Account region and your Belgian Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location.

I'm trying to access my brothers account to sort out unmaintained security issue apparently. But just 2 days ago he could sign into the account no problem. Now it has blocked the account. And I keep trying to resolve the issue and it's giving me 24 hour
wait times.

Please check your email as you were sent one when the thread was removed. If you have anymore questions, please send me a PM. Thanks.

My issue has been resolved. Apparently my bank was having maintenance ran on the app. Which in turn caused some accounts to show multiple charges . There is only one charge now . Thanks for reaching out . Appreciate it .

Hello xtd,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.