Apparently it's impossible to change my profile picture to something custom in the Xbox...

I have same problem. My custom profile picture changed. But now, anytime I sign in on the profile with the custom pic, I can't see it. I just see the default Xbox one I had prior to the change. But apparently everyone else sees my custom picture. Even
when I sign into other profiles on this Xbox I can see the custom pic, but when I'm signed in on my main one, I don't see it. I remove my profile, power cycled, add my profile again, nothing. I see a snake profile picture on my Xbox, and on my PC, when login
on xbox.com. But my friends see my custom profile picture (Bela Lugosi, Dracula).

Samehere. We are all customers of Xbox Live. Something simple as changing profile picture should work easily.

As a proactive measure you should change your account password. Was the picture a default Xbox profile picture or a custom picture? If it was a custom picture MS could have changed if there was a complaint about it you shouldhave an email or message
though.

Would like to change the profile picture of the Xbox One for a personal photo and I can't find the option.What's going on? It's impossible to put a personal photo in profile?

Hello atsfsteam,

Thank you for posting on the Xbox forums. We understand that you are unable to change your profile picture. Are you trying to use a custom image? We have a thread on the front page of the Xbox forums that explains more about the

inability to use a custom image on your profile picture. We hope this information helps
atsfsteam!