App Updates Cause All Devices To Disconnect From Internet

Discus and support App Updates Cause All Devices To Disconnect From Internet in XBoX on Consoles to solve the problem; Hello, We have an issue where everytime our Xbox One starts an app update e.g. Insider Hub, Skype, etc. all devices in the house including the Xbox... Discussion in 'XBoX on Consoles' started by Karateka95_ETN2, May 20, 2017.

  1. App Updates Cause All Devices To Disconnect From Internet


    Hello,

    We have an issue where everytime our Xbox One starts an app update e.g. Insider Hub, Skype, etc. all devices in the house including the Xbox itself get disconnected from the Internet for 1-2 minutes. Everyone is getting disrupted and the app never manages
    to complete the update. It happens every. Single. Time.

    Make no mistake - attempting to update an app on our Xbox One will inevitably cause all devices to temporarily disconnect. It has been tried and tested.

    It should also be noted that the update barely even starts. There is no progress bar and it stays stuck there until 30 seconds later Internet connection is lost and 2 notifications come up both saying "Installation stopped", followed by a third saying "Bye
    Étienne!"

    There are no problems with TalkTalk or Openreach. They have already been contacted. No problems occur until an update is started.

    The console and all other devices are connected wirelessly to a TalkTalk Super Router using Faster Fibre service.

    Download speed 26.21 Mbps

    Upload speed 1.87 Mbps

    Packet loss 0%

    Latency 191 ms

    Wireless strength 94%

    MTU 1452

    What is causing this? Does anyone know?

    Regards,

    Étienne

    :)
     
    Karateka95_ETN2, May 20, 2017
    #1
  2. vgdelta
    vgdelta Guest
    3 hour installs from disc?

    Should be faster if you install the disc disconnected from the internet so the update doesn't start downloading while the disc is being installed. After the disc is installed then the console can be reconnected to the internet and the update will download.
     
    vgdelta, May 20, 2017
    #2
  3. ED kRevali
    ED kRevali Guest
    Slow Xbox One download speed

    I'm always told by my Internet service provider to disconnect all devices from my network and try to download something on my main device, have yoo tried that to see if your speed still bad?
     
    ED kRevali, May 20, 2017
    #3
  4. blub77blub Win User

    Xbox one S random crashes

    If it's the youtube app, how would it cause any and all my games to randomly crash or get disconnected from the internet?

    I don't have the insiders build on my xbox
  5. DangerousBard Win User

    Error connecting with xbox live.

    This problem usually is caused by corrupt data left by impending updates. To solve this issue you should disconnect your console from internet and clear your system cache:

    1. Press the Guide button on your controller.

    2. Go to settings and select System Settings.

    3. Select Storage or Memory.

    4. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

    5. Select Clear System Cache.

    6. When prompted to confirm storage device maintenance, select Yes

    This way you will get rid of the impending update. Connect your console to internet again and download the update normally.
  6. Trey❄���� Win User

    SERVICE INFO UNAVAILABLE

    This is happening to me aswell, there is another xbox in my house and it works perfectly fine and it doesnt happen on that xbox or any other devices, but on my xbox it will disconnect from the interent and when it does that it causes an issue with the interent
    in the whole house which leads to every device connected to my internet to disconnect for about a minute
  7. SmartLace1968 Win User

    Discovery plus app not working

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with your Discovery Plus App not working.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Please check for app updates. Make sure your Discovery Plus app is updated to the latest version.

    And then restart the App and Device.

    Kindly quit the Discovery Plus app and reopen it.

    Restart your device to clear any temporary issues.

    Next is to check internet connection. Please restart your internet router to have a stable internet connection. And then test your network connection.

    After that is to uninstall the Discovery Plus app.

    Restart your device. And then reinstall the app from the app store and sign in again.

    Thank you for your cooperation.
  8. choppyseize Win User

    Controller

    Hello

    There could be device interference causing this issue. Multiple devices in the same area can cause things to disconnect. You should also check to be sure it's paired correctly and that it's updated.
Thema:

App Updates Cause All Devices To Disconnect From Internet

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