App problems

Discus and support App problems in XBoX Games and Apps to solve the problem; Hi - having problems with a couple of apps, specifically YouTube and Netflix. As soon as I get onto the first screen (login in the case of Netflix,... Discussion in 'XBoX Games and Apps' started by LamentedVirus44, Jan 27, 2016.

  1. LamentedVirus44
    LamentedVirus44 Guest

    App problems


    Hi - having problems with a couple of apps, specifically YouTube and Netflix. As soon as I get onto the first screen (login in the case of Netflix, search in YouTube), everything freezes. Can't navigate, can't type.

    Any thoughts?

    Steve

    :)
     
    LamentedVirus44, Jan 27, 2016
    #1
  2. x NOO NOO x
    x NOO NOO x Guest
    App problems

    Why is it whenever I use Twitch and then come back later to use it again I get that something went wrong BS and I have to unplug my Xbox and restart it for Twitch to work again. Btw this happens EVERY FREAKING TIME!!!
     
    x NOO NOO x, Jan 27, 2016
    #2
  3. H0LLYW000D
    H0LLYW000D Guest
    Upload app problem

    Well explaining exactly what's happening to you when you try to save/share your videos & pic's would probably get you faster help
    App problems [​IMG]
    Since I don't know anything more then what you posted I would suggest doing a hard reset of your Xbox One & see if that fixes the problems your having.
    App problems [​IMG]
     
    H0LLYW000D, Jan 27, 2016
    #3
  4. Wilfred Mac Win User

    problem in the app

    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link    .

    After running the troubleshooter for Windows apps, you may also check this
    link     and follow the solutions provided.

    Keep us posted.
  5. XBF Amber M Win User

    App Problems

    Hi
    Infinitics    ,

    Thanks for posting here on the forums. Regarding issues you are experiencing on the Xbox 360 with your apps, and receiving the error code 807B0193, we would like to let you know that our internal
    teams are currently working diligently to investigate and implement a resolution for this. We do not have a date or time when this will be resolved but are sure that this will be resolved soon.

    In the meantime, it may be worthwhile to keep any eye out for any updates concerning this issue via the following:

    https://www.reddit.com/r/xbox/

    https://twitter.com/xboxsupport

    Thanks again and we will update you as necessary when we have further information to provide.
  6. Wilfred Mac Win User

    problem in the app

    Hi,

    To resolve your concern with the Xbox app on your Windows 10, we recommend running the troubleshooter for Windows apps by clicking this

    link    .

    After running the troubleshooter for Windows apps, you may also check this
    link     and follow the solutions provided.

    Keep us posted.
  7. KnowledgeSPower Win User

    App problems

  8. Mister Mascot Win User

    problem with the app

    Hey there Faith Angels,

    Sorry to hear about the issues you're having with Microsoft Jigsaw. Please try the troubleshooting steps on this page HERE and
    let us know if it helps. Sometimes something as simple as reinstalling the game will fix an issue like this.

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
Thema:

App problems

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