App Names/Pictures Not Displaying Properly - Help!

Discus and support App Names/Pictures Not Displaying Properly - Help! in XBoX on Consoles to solve the problem; This happened to me earlier after I turned my Xbox on, none of the apps pictures or names will show. All that shows is... Discussion in 'XBoX on Consoles' started by The Clean Fiend, Apr 30, 2015.

  1. App Names/Pictures Not Displaying Properly - Help!


    This happened to me earlier after I turned my Xbox on, none of the apps pictures or names will show. All that shows is ms-resource:LABEL_APP_DISPLAY_NAME, etc. Any way to fix this?

    :)
     
    The Clean Fiend, Apr 30, 2015
    #1
  2. lokkololo
    lokkololo Guest
    Media Player images not displaying properly

    The Media Player app is not displaying most of my images properly.

    First of all, vertical images are zoomed in by default and there is no way to zoom out or even pan, to display the whole picture.

    Second of all, horizontal pictures are cropped on the sides, and black bars are displaying instead (the pictures are 16:9 but it doesn't display the whole picture). Zooming and panning are working properly, but still there is no way of displaying the whole
    picture at all.

    This issue is especially annoying since one of the main purposes is to play all kind of media with this app but this is completely ruining the experience. If I want to gather some people around TV and show them some pictures it basically doesn't make sense.

    Can somebody help?
     
    lokkololo, Apr 30, 2015
    #2
  3. Tymkot II
    Tymkot II Guest
    Media Player images not displaying properly

    The Media Player app is not displaying most of my images properly.

    First of all, vertical images are zoomed in by default and there is no way to zoom out or even pan, to display the whole picture.

    Second of all, horizontal pictures are cropped on the sides, and black bars are displaying instead (the pictures are 16:9 but it doesn't display the whole picture). Zooming and panning are working properly, but still there is no way of displaying the whole
    picture at all.

    This issue is especially annoying since one of the main purposes is to play all kind of media with this app but this is completely ruining the experience. If I want to gather some people around TV and show them some pictures it basically doesn't make sense.

    What's even worse is that some of them come from Lumia phone which is supposed to by compatible device running different version of the same software!

    Side note: the same pictures are displayed properly if uploaded to OneDrive and accessed from there. Still, that doesn't solve the problem really.
     
    Tymkot II, Apr 30, 2015
    #3
  4. App Names/Pictures Not Displaying Properly - Help!

    The Clean Fiend, Apr 30, 2015
    #4
  5. Hey there The Clean Fiend!

    Sorry to hear that apps are not displaying correctly! If you are continuing to see your apps displayed incorrectly, I recommend trying a few troubleshooting steps:

    • First, press and hold the power button on your Xbox One console for 10 seconds.
    • Once your console has powered off, unplug the power cord.
    • Wait 5 minutes and then plug in your console.
    • Power on your console and check to see if the apps are displayed correctly.
    Give the suggested steps a try and be sure to let us know the results. Also, in order for us to narrow down the issue, please let us know if you are participating in the Preview Program. Thanks in advance!
     
    Mister Quimby, May 1, 2015
    #5
  6. Boomstick1
    Boomstick1 Guest
    I'm having the same problem. I tried all the suggested steps and it did not fix it. I am not in the preview program.
     
    Boomstick1, May 5, 2015
    #6
  7. Hey Boomstick1!

    Sorry to hear that you are also experiencing this and that the listed steps did not sort the issue. Can you please let me know your console OS version number? You can find your console OS by following the steps listed in our Xbox
    One operating system versions and system updates
    page. Thanks in advance!
     
    Mister Quimby, May 7, 2015
    #7
  8. App Names/Pictures Not Displaying Properly - Help!

    You can press RT+LT+Y this refreshes the home screen .
     
    GrowlingYapper, May 7, 2015
    #8
  9. Boomstick1
    Boomstick1 Guest
    My OS version is:

    6.2.12710.0 (xb_rel_1504.150329-2200) fre

    I noticed the changes after I had to re download an update for call of duty - advanced warfare.
     
    Boomstick1, May 10, 2015
    #9
  10. Hey Boomstick1!

    Sorry to hear that the issue is continuing to occur. If you have already tried the steps that GrowlingYapper has suggested and you are still not seeing apps displaying correctly, I recommend resetting your console to factory defaults. You can reset your
    console by following the steps listed on our how to reset your console to factory
    defaults
    page. I know this step may not be ideal, but if you have tried the steps listed above and the issue continues, a factory reset would be the best way to start fresh. After you have reset your console, please let us know the results. Thanks!
     
    Mister Quimby, May 13, 2015
    #10
  11. Boomstick1
    Boomstick1 Guest
    The screen refresh did not work.

    I reset my console to factory defaults and that seems to have worked. I have reinstalled all but 2 games and I have all my apps installed and no issues yet.
     
    Boomstick1, May 24, 2015
    #11
  12. Hey Boomstick1!

    Glad to hear that a factory reset resolved the issue! If the issue pops up again, be sure to let us know!
     
    Mister Quimby, May 26, 2015
    #12
  13. App Names/Pictures Not Displaying Properly - Help!

    I guess that will work. However, I have never trusted factory resets. Is there any other way to fix this?
     
    Fatuous Pigeon, Aug 2, 2015
    #13
  14. Hey there xxSWAGxNissan!

    In order to get this issue sorted, you will need to perform a factory reset by following the steps that I have provided above. If the issue continues to occur after a factory reset, please go ahead and create a new thread. This way you can receive support
    specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
     
    Mister Quimby, Oct 31, 2018
    #14
  15. Mister Quimby Win User

    App Names/Pictures Not Displaying Properly - Help!

    Hey there xxSWAGxNissan!

    In order to get this issue sorted, you will need to perform a factory reset by following the steps that I have provided above. If the issue continues to occur after a factory reset, please go ahead and create a new thread. This way you can receive support
    specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  16. Mister Quimby Win User

    App Names/Pictures Not Displaying Properly - Help!

    Hey Boomstick1!

    Sorry to hear that the issue is continuing to occur. If you have already tried the steps that GrowlingYapper has suggested and you are still not seeing apps displaying correctly, I recommend resetting your console to factory defaults. You can reset your
    console by following the steps listed on our how to reset your console to factory
    defaults
    page. I know this step may not be ideal, but if you have tried the steps listed above and the issue continues, a factory reset would be the best way to start fresh. After you have reset your console, please let us know the results. Thanks!
  17. Mister Quimby Win User

    App Names/Pictures Not Displaying Properly - Help!

    Hey Boomstick1!

    Glad to hear that a factory reset resolved the issue! If the issue pops up again, be sure to let us know!
  18. Boomstick1 Win User

    App Names/Pictures Not Displaying Properly - Help!

    The screen refresh did not work.

    I reset my console to factory defaults and that seems to have worked. I have reinstalled all but 2 games and I have all my apps installed and no issues yet.
  19. Boomstick1 Win User

    App Names/Pictures Not Displaying Properly - Help!

    My OS version is:

    6.2.12710.0 (xb_rel_1504.150329-2200) fre

    I noticed the changes after I had to re download an update for call of duty - advanced warfare.
Thema:

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