App Installation Problem

Thank you very much!

This is the first time this happens to me. The console is in México and I never had a problem with any app the app is in spanish and other thing is not even Microsoft Store wants to update. Games are updating though and I was actually playing a game on live.
So now I don't know what to do, do you think I should restore the console? Or could it be a problem with the Microsoft server?

Here is what I found on the error code you posted.

https://support.xbox.com/en-US/error-code-lookup?code=0x80072f8f

Thank you! The thing is my account is mexican. The app is called "Películas y tv", and the error code is 0x80072f8f.

And I was checking with other apps and is the same problem, same code.

Hi Gil,

Thanks for reaching out to us here on the Forums!

After reading your post, I do have a few questions. What app are you trying to install? Also, what is the exact error message that appears when trying to install the app?

Try checking out our website on how to
Troubleshoot game or app installation problems on Xbox One.

I hope this helps. Let us know how it goes

To be honest im having the same issue and im from the UK im having the issueof where i try to download my spotify app or any of my previous apps and it just tells me installation stopped i click on the reason why and it says error code 0x80072f8f and ive
tried everything i followed what it said on the website that didnt work my internet isnt having packet loss either this is the first time its happened to me