App Crashes just before ad plays

Discus and support App Crashes just before ad plays in XBoX Games and Apps to solve the problem; please help resolve I have tried reinstalling as well as running app troubleshooter, problem still happening. f9dabf2c-ecf4-4e88-b1d1-3567c68812d6 Discussion in 'XBoX Games and Apps' started by RangerBettyBoop, Nov 12, 2016.

  1. App Crashes just before ad plays


    please help resolve I have tried reinstalling as well as running app troubleshooter, problem still happening.

    :)
     
    RangerBettyBoop, Nov 12, 2016
    #1
  2. Microsoft Solitaire Collection problems

    Same issue, different ad: on load of first daily challenge game, an Oral-B ad plays but when the ad ends the app crashes/closes.
     
    PeculiarRain70, Nov 12, 2016
    #2
  3. Microsoft Solitaire Collection problems

     
    CallingCello29, Nov 12, 2016
    #3
  4. PeculiarRain70 Win User

    Microsoft Solitaire Collection problems

    Same issue, different ad: on load of first daily challenge game, an Oral-B ad plays but when the ad ends the app crashes/closes.
  5. CallingCello29 Win User

    Microsoft Solitaire Collection problems

    Same issue, different ad: on load of first daily challenge game, an Oral-B ad plays but when the ad ends the app crashes/closes.
  6. Dave Henn Win User

    Solitaire Daily Challenge Video Ad problem

    There seem to be two ads playing simultaneously. If you mute the visible ad you can hear the other ad. When they stop, the app crashes. It doesn't happen every time for me.
  7. rose75 Win User

    Microsoft Solitaire Collection

    Hello, Solitaire is my relaxation game. It worked fine 3 days ago. But now, it loads up to the advertisement. You know, the ad that shows before you're allowed to play the first game. Then it crashes instead of loading ad or going back to game.

    I have uninstalled. Restarted my computer, reinstalled - twice! But it is still doing this. 3 Days now following all support advice, including completely wiping it off my computer and then reinstalling after a reboot. Still it crashes!

    This is not the first time that certain ads will cause a crash. I am not sure if it is a particular ad or perhaps a lack of an ad to display. But it will hang up and/or crash. However, usually, I can restart the game and continue playing as if an ad had
    run. This time, just keeps crashing. It's wrecked my evening relaxation!

    Please sync your ads, fix the glitch or something. It's not my computer because nothing else is a problem for me.

    Thank you
  8. elkeb850 Win User

    Ads crash solitaire daily challenge

    I'm having this problem, too. It Over the last week or so, every single video ad crashes the Solitaire app. Come on, Microsoft, sort it out.
    When I play the daily challenge there is an automobile ad (Toyota, I think) that is crashing the program. I don't know why I bother. It is typical.
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App Crashes just before ad plays

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