app codes

Since the app does not show up I need a specific product code the xbox app. Does the xbox app have one product code or do I need to find the code for my xbox app, and if so how?

I've installed this app on a pc using win 8.1. When I start the app I get the error message. I close the message and use the app and nothing seems to be going wrong. Thanks for your efforts and info. Stay healthy.

This error code is typically an malware issue or a hardware issue/ Failure. Don't panic just yet though if you haven't already please try to check for updates for the console. If there is nothing there please back up all your info and try a reset of the
console. If issue still persist please reach out to Microsoft support. Or if you don't feel comfortable resetting you can request a call from Microsoft. Hope this message finds you well. Happy Gaming!

Oh otakufangirl think you misunderstood the issue when i go to the app it says i. click log in and it gives me the screan with register the app online code issue is the code is all stars and about five seconds later the error code comes up the app is giving
any code before the error page

Hi, try these links below to help resolve your issue. Also try and login with your account on a PC and use the Xbox app to redeem your code or use the Microsoft Store app to redeem your code.

Xbox PC App:

https://www.microsoft.com/store/apps/9WZDNCRFJBD8

Support Links:

http://support.xbox.com/en-US/billing/prepaid-codes/redeem-prepaid-codes

https://support.xbox.com/en-US/billing/prepaid-codes/prepaid-code-errors

http://support.xbox.com/en-US/error-code-lookup

Good Luck and contact support again if the above information doesn't resolve your issues.

David ()