APP closing during play on XBOX PC.

JEFF2125_775 · Nov 4, 2023

I just joined XBOX for PC. I loaded Cities: Skylines 2 and was able to go through the Tutorial and then play. After approximately 5 minutes the program would close. I would open it again, and it would close after about 5 minutes. The program is loaded on an external HDD drive. That's the problem, and when I went to the XBOX support page a different program I have on that drive was listed, not Cities.

Thanks.

:)

David Wirsching

Hello, My name is David. I am an independent advisor, happy to help you today.

This issue may be because there may be an issue with the Microsoft Store cache that is affected.

1. Open the Windows search bar and type "wsreset".
2. Right click on "wsreset" and select "Run as administrator".
3. This will open a Command Prompt window which will close automatically after the Microsoft Store cache is reset.
4. Then try running the game again and check if the issue still occurs.

If the issue persists, you can try resetting the Microsoft Store app to fix any issues.

1. Open the Windows search bar and type "Settings".
2. Open the "Settings" app and select "Applications".
3. In the list of applications, find and select "Microsoft Store".
4. Click "Advanced Options" and then select "Reset".
5. Once the reset is complete, try running the game again and check if the issue still occurs.

Please check if the problem is solved by reinstalling Microsoft Gaming Services as follows:

1. In Windows Search search for "Windows Powershell" and run it as administrator. Then copy and paste the following command and press Enter on your keyboard:

get-appxpackage Microsoft.GamingServices | remove-appxpackage -allusers

2. Open the Xbox app and it will detect that you need gaming services. You can download them by clicking on the "Download" button that will appear right there. If you cannot do this in the previous way or if a problem occurs, then try using the following command in the Windows Powershell window, running it as administrator through the process described in the first step:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

3. It is recommended that you restart your PC by finishing the download and installation of the game services.

4. Check if the problem is fixed.

Best regards.

titogz

Close the Xbox console companion app on your pc.

Christyna64

The app is desinged to connect your PC to the Xbox to control the Xbox during the development process.

Whitey Black

check if you are log in if you are logged try close the app and restart the pc the log on and try to play.

MakemSalty ZOID

My Xbox Game Pass app on my PC will download and install games just fine, but when I click play, the Xbox app closes for about 30 seconds, and then reopens like nothing happened, and the game never starts. Looking at my app history in Task Manager,
the game I am trying to play opens for less than a second before closing.

Hard restart console and try launching again.

APP closing during play on XBOX PC.