Apex Legends – Saviors Pack Apex Legends

Correct it is showing as completed

Ok. Since the order is showing on your account, it must be a sync issue. Please try to remove your account, power reset the console and add your account again:

Remove Account:

1. Press the Xbox button. ​​​

2. Select System > Settings > Account > Remove accounts. ​​​

3. Select the account that you want to remove, and then Remove. ​​​

4. Close.

​​​

Power Reset:

1​​. Turn off your console and your router/modem.

2. Unplug all the cables from both devices (power, HDMI, etc..) and wait 2 minutes.

3. After 2 minutes, plug all the cables in again on your router/modem and wait for all the lights to show up.

​​​4. Plug all the cables on your console and turn it on.

Add Account:

1. Press the Xbox button.

2. Select Profile & System > Add or switch > Add new.

3. Enter the email address and password for the Microsoft account that you want to add.

4. Read the Microsoft Service Agreement and Privacy Statement, and select I Accept.

5. Follow the steps to configure your Sign-In & Security preferences.

See if this helps and let me know, please.

Hello, ChristopherFloyd2. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

Can you see if the purchase is showing as completed on your Microsoft order history?
https://account.microsoft.com/billing/orders

Let me know if it is showing as completed so I can better assist you.

Games: Apex Legends or Fortnite?

My Answer: I prefer Apex Legends

Apex all the way.

Did you try contacting the Apex support team:

https://help.ea.com/en-us/help/apex-legends/ape...