Anyone with their controllers losing connection please read below

Discus and support Anyone with their controllers losing connection please read below in XBoX on Consoles to solve the problem; Ok I was on the phone to Maria who created another Advance exchange for me this morning She also mentioned removing the Kinect to try as it could be... Discussion in 'XBoX on Consoles' started by Saxo Appeal, Mar 16, 2014.

  1. Saxo Appeal
    Saxo Appeal Guest

    Anyone with their controllers losing connection please read below


    Ok I was on the phone to Maria who created another Advance exchange for me this morning

    She also mentioned removing the Kinect to try as it could be that which is throwing out wrong signals (can anyone clarify if this could be true?) anyway the steps to take which I have done:

    1. Hold down the power button till Xbox One switches off then unplug HDMI,Power
    and Kinect from back of console

    2. Switch off at mains and wait till orange light goes off on the brick.

    3. Plug HDMI in then the Power plug in at back of console but not the Kinect

    4. Switch Power back on at mains

    5. Sign in then play console till problem happens again if it doesn't then it's the Kinect and that needs replacing.

    They can do an advance exchange on the kinect and they hold £120 something like that, same process as returning a faulty console.

    At least the above steps are to rule out whether it could be the console or the Kinect, would prefer it to be the Kinect as it's less of a hold on my credit card

    Believe me when I say I'm at my wits end with this and I'm trying everything I can, I don't want to keep sending the console back to get a new one but I will if it means at the end I'll successfully have a console that holds the connection.

    I've been reading mountains if forum websites and there are quite a lot of people with the same issues that are experiencing all this have sent their console to be replaced and received a working one which holds connection...so there is at least hope.

    I'm going to try this way first and see what happens, it's all about trial and error, I shouldn't have to be going through all this but it needs to be done

    :)
     
    Saxo Appeal, Mar 16, 2014
    #1
  2. SnaKeEyes2088
    SnaKeEyes2088 Guest
    Please read below!

    Can someone invite me to the preview dashboard? I am very interested in joining and giving it a go!
     
    SnaKeEyes2088, Mar 16, 2014
    #2
  3. Smwutches
    Smwutches Guest
    Please read below!

    Invitations are not given via the forums and are not a guarantee you will be accepted into the program.

    You can try posting here to see if anyone will invite you -
    forums.xbox.com/.../1994482.aspx
     
    Smwutches, Mar 16, 2014
    #3
  4. SpudGun Eng
    SpudGun Eng Guest

    Anyone with their controllers losing connection please read below

    i have tried everything but my kinect still loses power all the time
     
    SpudGun Eng, Dec 30, 2015
    #4
  5. Hordie
    Hordie Guest
    Hi SpudGun Eng,

    Sorry you're having issues with your Kinect. This is an older post, and it looks like the OP was just posting some controller tips. I would suggest creating your own thread so the community can support your exact issue.
     
    Hordie, Oct 31, 2018
    #5
  6. Hordie Win User

    Anyone with their controllers losing connection please read below

    Hi SpudGun Eng,

    Sorry you're having issues with your Kinect. This is an older post, and it looks like the OP was just posting some controller tips. I would suggest creating your own thread so the community can support your exact issue.
  7. SpudGun Eng Win User

    Anyone with their controllers losing connection please read below

    i have tried everything but my kinect still loses power all the time
  8. Smwutches Win User

    Please read below!

    Invitations are not given via the forums and are not a guarantee you will be accepted into the program.

    You can try posting here to see if anyone will invite you -
    forums.xbox.com/.../1994482.aspx
  9. John P_14 Win User

    Please read the ask below.

    Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

    I completely understand your love of gaming and the Xbox brand. I regret to inform you, however, that I am not authorized to grant your request for a free Xbox console. While I understand that receiving a free console would be a dream come true for you, it's important to note that Xbox consoles are products that are sold by Microsoft, and it's not customary for companies to give away their products for free. Furthermore, there are likely many other people who enjoy gaming and would benefit from a free console, and it would be unfair to single out one person for special treatment.

    I would encourage you to continue to pursue your passion for gaming and consider saving up to purchase an Xbox console on your own. You can also look into borrowing a console from a friend or family member, or participating in gaming events or tournaments for a chance to win prizes.

    Thank you for writing, and I wish you the best of luck on your gaming journey.
  10. SniFFa DoG 1 Win User

    Xbox one startup and shutdown problems plus party problems

    Thanks for your responses so far but keep Reading if anyone knows an answer but i have updated my controller it still seems to come up on the screen controller is not connected please connect your controller as i'm halfway through a game even though controller
    is connected
Thema:

Anyone with their controllers losing connection please read below

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