Anyone with a series x having trouble playing disc games that don’t have series x on the...

I'm assuming you're asking about the Series S and X not the One S and X?

If that is the case, if you have any games on discs you want to keep playing, get the Series X. You won't be able to play them on a Series S. Otherwise, the Series S is a little lower quality, but would be fine for casual gaming.

You have names mixed up. There are no consoles named the Xbox One Series S or Xbox One Series X.

The Xbox One/One S/One X all have a disc drive.

The Xbox One S All Digital Edition does not have a disc drive.

The Xbox Series X has a disc drive.

The Xbox Series S does not have a disc drive.

All the consoles can play backward compatible games. The Series S and One S all digital edition can only play games digitally downloaded.

The other consoles can play games from disc and from digitally downloaded,

I hope this clears things up for you.

series x has disc drive and the series s does not

smart delivery is so it downloads the content for the specific console

hence why the game case has series x and xbox one advertised on it. the disc can be used in series x and xbox one consoles, the series s does not have a drive therefore requires digital purchase.

I think they have given me the wrong disc version

On the disc is says "Xbox One - Xbox Series X"

I believe this is the Xbox one version that is compatible on Series X

Because I'm sure the Xbox Series X disc should say "Xbox Series X" and not Xbox One

I have contacted the seller and awaiting a response but thank you for your help

It is compatible with a Series X. It is not compatible with the One or a Series S since it doesn't have a disc drive.

According to my Xbox Series X|S, the disc is “incompatible”, and I can only play a compatible version of it if I pay $62.99 for a new copy WITH EA Play.