Anyone know what this error code relates to? - 0x80070001

Have you tried using that error code on Xbox or Microsoft support page

From what one of the techs said it relates to updates, but doesnt make sense because everything is up to date.

This seems to be fairly common on surface devices and sd cards. However this is an internal ntfs harddrive. Strangely other apps and games from windows app store work, its just games on xbox pass.

https://morgansimonsen.com/2016/04/08/error-0x80070001-on-windows-10-when-trying-to-install-a-new-app/



i cant really use C as its a 500GB SSD.

Here's a couple other unresolved threads with the same issue, they all have the same problem it seems:

https://answers.microsoft.com/en-us/xbanswers/forum/xba_console/media-player-error-code-0xc00d11cd-0x80070001/d08002f0-d441-4702-8d5c-b6f4b9221fa8

https://answers.microsoft.com/en-us/xbanswers/forum/xba_console/mkv-m4v-files-wont-play-0xc00d11cd-0x80070001/4a844cc3-9fb0-41a7-a026-fdf5872730c3

https://answers.microsoft.com/en-us/xbanswers/forum/xba_console/cant-play-0xc00d11cd-0x80070001-error-large/391ab07b-4e40-469b-8953-3d3d1520a6a5

Thanks!

Try clearing local saved games, that always helps when i have installation issues

Hey there Samuel!

Thank you for reaching out to us on the forums regarding this issue. Are you running into this problem when attempting to install on your Xbox One or is this on a Windows 10 device?

Go ahead and take a look at the following support articles for help in troubleshooting this issue:

• Error 80070003 occurs when you try to download your Xbox Live profile
• Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003

Give this a try and let us know if it has helped.

A couple of months ago the same thing happened with NHL 20 and this was the solution that was given:

Troubleshooting steps XBOX One:

CLEAR ALTERNATE MAC ADDRESS

1. Go to Settings > Network Settings > Advanced Settings > Alternative Mac Address > Clear

2. After this shut down the console, disconnect the power cord from the back of the Xbox One and wait two minutes.

3. Once the two minutes have passed, plug the power back in and wait for the power bricks light to go from White to Orange.

4. Once the brick is Orange, start your console.

DELETE CLOUD SAVES

1. On Home, pull the right trigger, and then press A to open My games and apps.

2. Highlight the game, press the Menu button on your controller, and then select Manage game.

3. Scroll to the right, highlight the saved data for your gamertag under Saved Data, and then press A on your controller.

4. Choose Delete everywhere.

5. Restart Console

CLEAR PERSISTENT STORAGE

If console is wired connected, remove Ethernet cable. If console is wireless, Go to Settings > Network > Select their Network > Disconnect.

Once it is back on, press Menu button > Settings > Blu Ray & Disc > Persistent Storage > Clear Persistent Storage three times.

POWERCYCLE XBOX ONE

Follow these steps to power cycle your Xbox One Console:

1. While the console is on, press and hold the console's Xbox button for 5 seconds.

2. The console will power down.

3. Wait 30 seconds, and then turn your console back on by again pressing the Xbox button.

C

PRIVACY SETTINGS

1. From the Home Screen, using the controller scroll left to the navigation pane.

2. Scroll down to Settings Icon.

3. In the Setting menu scroll down to Account.

4. Under Account, select Family.

5. Enter the password or passkey.

6. Select the account that you want to update.

7. Select the category of settings you want to update, such as Privacy & online safety.

8. Select the Adult defaults.

9. Toggle back to Child defaults and then finally back to Adult defaults once more.

10. Powercyle the console to complete the troubleshooting.

R

GAMERTAG

1. From the Home Screen, using the controller scroll left to the navigation pane.

2. Scroll down to Settings Icon.

3. In the Setting menu scroll down to Account.

4. Select Remove accounts.

5. Select the account that you want to remove.

6. Select Remove to confirm.

7. When you're finished, select Close.

RE-ADDING GAMERTAG

1. From the Home Screen, using the controller scroll left to the navigation pane.

2. Select Sign in.

3. Scroll down to Add & Manage.

4. Select Add new.

5. Type the email address or phone number you use to sign in to your Microsoft account.

6. Enter your password. If you've forgotten it, select I forgot my password, and then follow the instructions to recover your account.

7. Review the privacy statement summary, and then select Next.

Xbox connection troubleshooting:

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

Or visit the forum: https://answers.ea.com/t5/Madden-NFL-20/ct-p/madden-nfl-20-en