Anyone have this issue?

Albin Cehic · Oct 5, 2023

My controller works perfectly fine on the Xbox menus and even in EA FC24 game menu but as soon as I start to play the game it doesn’t work I can’t move or press start only the home button. This was happening to me on MLB a while back but then started working fine again. I’ve tried hard a hard reset, uninstalling and reinstalling the game, and I’ve even tried using a different controller but still the same result.

:)

Albin Cehic

Hi Kyle, I’ve reinstalled the game 3-4 times and it stills happens. Every other game works fine so it might be an EA issue but this also happened to me in MLB 23 a few months ago. I appreciate the reply.

kyle_m4496

Hi Albin. My name is Kyle and I'm an independent advisor.

Does this happen in any other games?

I recommend deleting and reinstalling the game, and restarting your console; if the issue persists, contact EA as this may be an in-game issue that needs to be fixed on their side.

You can find more info on how to set up a case with EA at the EA Help website: https://help.ea.com/help/faq/contact-ea-help/

THE WALTNESS

Any chance you are using the xbox one preview registration on your xbox one if you are there may be a update that you have and other xbox ones dont have. its a update beta tester thing.

XoLuxe

Yeah there all checked and still same results.

maxen

Go to Settings>Preferences>Notifications and you will want to make sure that the appropriate notifications have a tick next to them; they're split into several categories.

Anyone have this issue?