Anyone Getting a Random Blackscreen with Apps?

Discus and support Anyone Getting a Random Blackscreen with Apps? in XBoX on Consoles to solve the problem; It seems like ever since this latest update my Xbox One will show a blackscreen with certain apps, and at random times. I've noticed it on Xbox Video,... Discussion in 'XBoX on Consoles' started by Ancient Attero, Jun 4, 2014.

  1. Anyone Getting a Random Blackscreen with Apps?


    It seems like ever since this latest update my Xbox One will show a blackscreen with certain apps, and at random times. I've noticed it on Xbox Video, Youtube, and playing some games. I know it's not a "No Input Detected" issue because if i hit the Guide
    button it will show the Xbox Home. When i fullscreen the App again it displays normally. It will happen atleast once when booting up a game or app, and sometimes during Xbox Video playback.

    Ive read this was a issue in the February patch, however I am only now getting it in the most recent update. Please advise how to fix this if possible.

    :)
     
    Ancient Attero, Jun 4, 2014
    #1
  2. Upload studio question/Possible complaint

    just create another 3 files with a blackscreen and a lenght of 0,1seconds? Anyone Getting a Random Blackscreen with Apps? :p
     
    xX B3R0 B4SS Xx, Jun 4, 2014
    #2
  3. Bane74ENG
    Bane74ENG Guest
    resident evil hd xbox1

    any 1 help ,i pre-orded this,on release. about 1.20 am lastnight i played it for about a hour ,got up this morning started the game up and all iam getting is a black sreen ,it goes to title menu press start(BLACKSCREEN) wtf ? ive uninstalled it .then re-installed
    it ,same result BLACKSCREEN ,FFS,ANY IDEAS people
     
    Bane74ENG, Jun 4, 2014
    #3
  4. HA GRYPHON
    HA GRYPHON Guest

    Anyone Getting a Random Blackscreen with Apps?

    I am also getting this at times with some of the movie apps like Netflix and a few games, and I have found if I just back out all the way to Xbox Home and then try to restart the app or game then the blackscreen issue is resolved. If it stays blackscreen
    after that then if it is an app then try shutting the Xbox down and wait awhile before restarting the system. If it is a game then check the disc itself for scratches or laser burning. I hope that this response helps you out even if it is only 1%
     
    HA GRYPHON, Jun 7, 2014
    #4
  5. For anyone looking i've resolved the problem. It has to do with the Color Space settings in Settings>Display and Sound.

    When it was switched to PC (RGB FULL) I was getting the occasional black screen on apps as noted above. In my testing i noticed this was only happening with a dark screen, I.E. a dark black loading screen or a dark area in a movie. What i can only assume
    is that RGB FULL has a black level that is not supported by the HDTV. (Note that this was tested with a VIZIO 60' LED HDTV, just for reference)

    THE FIX: Change it back to TV (RGB Limited), and if needed go through the TV Calibration to correct the color levels as you see fit.

    The issue hasn't come back since making these changes for me. Hopfully this helps anyone else that stubbles on this thread looking for a solution.
     
    Ancient Attero, Oct 31, 2018
    #5
  6. Ancient Attero Win User

    Anyone Getting a Random Blackscreen with Apps?

    For anyone looking i've resolved the problem. It has to do with the Color Space settings in Settings>Display and Sound.

    When it was switched to PC (RGB FULL) I was getting the occasional black screen on apps as noted above. In my testing i noticed this was only happening with a dark screen, I.E. a dark black loading screen or a dark area in a movie. What i can only assume
    is that RGB FULL has a black level that is not supported by the HDTV. (Note that this was tested with a VIZIO 60' LED HDTV, just for reference)

    THE FIX: Change it back to TV (RGB Limited), and if needed go through the TV Calibration to correct the color levels as you see fit.

    The issue hasn't come back since making these changes for me. Hopfully this helps anyone else that stubbles on this thread looking for a solution.
  7. HA GRYPHON Win User

    Anyone Getting a Random Blackscreen with Apps?

    I am also getting this at times with some of the movie apps like Netflix and a few games, and I have found if I just back out all the way to Xbox Home and then try to restart the app or game then the blackscreen issue is resolved. If it stays blackscreen
    after that then if it is an app then try shutting the Xbox down and wait awhile before restarting the system. If it is a game then check the disc itself for scratches or laser burning. I hope that this response helps you out even if it is only 1%
  8. BLUE IMPULS3 Win User

    Weird - Game wouldn't read at 1st

    Bravo so you downloaded the preview for the update and you get blackscreened?
  9. mrKrauklis Win User

    YouTube app infinite blackscreen

    Try to redownload YouTube app
  10. mrKrauklis Win User

    YouTube app infinite blackscreen

    Try to redownload YouTube app[quote user="Allure Triggers"]I'm about to go crazy! Can anyone tell me why everytime I launch Youtube it crashes?! I
    have turned console off 11 times & it keeps crashing! Why is this app stiil horrible?


    [/quote] Try re downloading Your Youtube app if that does not work Try Speaking To the Xbox Community
Thema:

Anyone Getting a Random Blackscreen with Apps?

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