Anyone ever successfully obtained a refund for a digital purchase?

Discus and support Anyone ever successfully obtained a refund for a digital purchase? in XBoX on Consoles to solve the problem; Although I realize the ToU states that there are no refunds on any purchases of digital games, I was wondering if anyone has ever successfully obtained... Discussion in 'XBoX on Consoles' started by Dance CaravanDJ Service, Dec 9, 2014.

  1. Anyone ever successfully obtained a refund for a digital purchase?


    Although I realize the ToU states that there are no refunds on any purchases of digital games, I was wondering if anyone has ever successfully obtained one anyway? Specifically for a game they had been having problems with, or felt wasn't what was advertised.
    Basically, are there any situations where the game buyer, as a consumer, has the right to demand a refund for something they are deeply dissatisfied with.

    Thanks.

    :)
     
    Dance CaravanDJ Service, Dec 9, 2014
    #1
  2. Xbox Digital Game Purchase Refund.

    I've heard of people successfully getting a refund for a digital game purchase. How do you go about this? I've attempted twice now to return Assassin's Creed: Unity, which is hands down the worst game I've ever played on Xbox One and MS support won't play
    ball.

    Anyone have any tips, or know if I need to call a specific number? Coming up on 10 years of XBL, and this is the first inconvenience I've had.
     
    FideI Cashflow, Dec 9, 2014
    #2
  3. thedge77
    thedge77 Guest
    Error Code: 0x87de2726; Can't launch the Witcher 3!!!

    Anyone know how to get a refund on the digital version?
     
    thedge77, Dec 9, 2014
    #3
  4. pkvas
    pkvas Guest

    Anyone ever successfully obtained a refund for a digital purchase?

    It may have happened but that doesn't mean that you'll get one even if you have the EXACT same situation they had
     
    pkvas, Dec 9, 2014
    #4
  5. I'm just wondering if you contact Microsoft, or the publisher.
     
    Dance CaravanDJ Service, Dec 9, 2014
    #5
  6. eryoung
    eryoung Guest
    I did!! I purchased NHL 15 digital download. I asked for a refund due to the missing modes and feeling the game was not even finished when it was released. Microsoft refunded my purchase. I was pleased. Bummed about the game though being what it is. I did
    it through the chat support service.

    Take care,

    Eddie
     
    eryoung, Dec 9, 2014
    #6
  7. Good stuff. Thanks. I'll try chat support and see if I get anywhere. Trying to get a refund on the season pass for Destiny after I found out what a piece of garbage it is. I don't even care if they want to just revoke the licence for the full game and
    have me delete it. I'm done with it.
     
    Dance CaravanDJ Service, Dec 9, 2014
    #7
  8. eryoung
    eryoung Guest

    Anyone ever successfully obtained a refund for a digital purchase?

    They switched my NHL15 back to a trial demo period. Then I deleted it,

    Take care,

    Eddie
     
    eryoung, Dec 9, 2014
    #8
  9. I purchased the wrong digital edition of CoD:AW and was able to exchange it for the proper version. Anyone ever successfully obtained a refund for a digital purchase? ;)
     
    Galactic Geek, Dec 9, 2014
    #9
  10. brandiesel1
    brandiesel1 Guest
    Yes, many people get refunds.
     
    brandiesel1, Dec 9, 2014
    #10
  11. Generally people will get refunds when a product isn't working as advertised, I'm not sure if they will give you a refund based on buyers regret, but might as well give it a go!
     
    DigitalAssassin, Dec 9, 2014
    #11
  12. brandiesel1
    brandiesel1 Guest
    Yeah, they won't give you one for buyers remorse.
     
    brandiesel1, Dec 9, 2014
    #12
  13. Farscape247
    Farscape247 Guest

    Anyone ever successfully obtained a refund for a digital purchase?

    I bought halo master chief collection, that was broken on release, after a week I gave up trying to play it, they gave me a full refund and 3 months live as compensation.
     
    Farscape247, Dec 9, 2014
    #13
  14. x24hrs2livex
    x24hrs2livex Guest
    I got a refund for Halo a week after release because it was broken.
     
    x24hrs2livex, Dec 9, 2014
    #14
  15. Farscape247
    Farscape247 Guest
    did you get any compo for it
     
    Farscape247, Dec 9, 2014
    #15
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Anyone ever successfully obtained a refund for a digital purchase?

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