anyone else on their third or more XBOne within the first year?

Discus and support anyone else on their third or more XBOne within the first year? in XBoX on Consoles to solve the problem; This is rediculous... third one within 8 months of purchasing? meanwhile my xbox 360 is still chugging along, and what upsets me most, is that you... Discussion in 'XBoX on Consoles' started by JRobes, Nov 26, 2014.

  1. JRobes
    JRobes Guest

    anyone else on their third or more XBOne within the first year?


    This is rediculous... third one within 8 months of purchasing? meanwhile my xbox 360 is still chugging along, and what upsets me most, is that you either lose 30 days of your warranty by sending the faulty one in and waiting for it to return, or lose $15
    from the advanced exchange program. You'd think they (Msoft) would try to compensate you a little for your time, money, and loyalty they are wasting.

    /end rant

    :)
     
    JRobes, Nov 26, 2014
    #1
  2. Xbox One Launch weekend Party!

    Anyone else got the Xbone countdown timer on their phone? or just me......
     
    Slap You In HD, Nov 26, 2014
    #2
  3. XGC PARADOX
    XGC PARADOX Guest
    Viewpoint

    Anyone else wish this game was first person instead of third person? This game looks awesome, but the fact it being third person may keep me from buying it.
     
    XGC PARADOX, Nov 26, 2014
    #3
  4. anyone else on their third or more XBOne within the first year?

    Nope still on my original, sorry to hear you've gone thru 3 consoles but no one forced you to use advanced exchange.
     
    SilentGamer895, Nov 27, 2014
    #4
  5. NENGaming
    NENGaming Guest
    Same, still on my first. Can I ask what the issue was with your first two?
     
    NENGaming, Nov 27, 2014
    #5
  6. Scruffguy
    Scruffguy Guest
    Just sent my replacement back after one day. Disc drive not working (same problem as my original), so I too am about to get my third one since February.
     
    Scruffguy, Nov 27, 2014
    #6
  7. I'm on my third one which is starting to fail. The Disc Drive is getting exceptionally loud now... still reading and works fine as long as a disc isn't in... but I didn't buy an Xbox to have something that can't play discs!
     
    Cruserw8 Icon, Nov 28, 2014
    #7
  8. JRobes
    JRobes Guest

    anyone else on their third or more XBOne within the first year?

    My first xb1 just wouldn't fully turn on after just over a month. About 5 seconds after pressing the on button, it would lock up and shut back off. A few days ago my second ones disc drive stopped pulling discs into the system. It still ejects just fine
    if you force a game in, but will not load the game no matter how far in you push it. I still love the system and its capabilities, but it's concerning to think that if this happens past March of next year, it'll be out of warranty and i'll be S.O.L. I realize
    upfront that the system only comes with a year warranty, but does anyone expect to get less than 3 years out of a gaming system?
     
    JRobes, Nov 29, 2014
    #8
  9. JRobes
    JRobes Guest
    @ProGamer4Life13: I never said anyone did. I only commented that if you don't use the advanced exchange, you are losing a full month out of your warranty and gaming time. I think the advanced exchange is still more worth doing than waiting the 30 days to
    get your system back, it's just the lesser of 2 evils.
     
    JRobes, Nov 29, 2014
    #9
  10. looks like im getting a ps4 with all of the xbone issues....1 for me 1 for my kid plus games..kiss that 700.00$ goodby M.S.
     
    scottyskillz10x, Nov 29, 2014
    #10
  11. LAUGHABLE21
    LAUGHABLE21 Guest
    What do I need to do to get a replacement I've been struggling with the same thing and didn't get insurance since my 360 work's great I thought I wouldn't have a problem with this one.
     
    LAUGHABLE21, Nov 30, 2014
    #11
  12. JRobes
    JRobes Guest
    @Laughable21;

    you just need to contact the xbox service group and let them know the issue. They'll check to make sure yours is still under warranty and then approve/deny the warranty process.
     
    JRobes, Dec 3, 2014
    #12
  13. Jaymo1978
    Jaymo1978 Guest

    anyone else on their third or more XBOne within the first year?

    JRobes, let me ask a related question - how is your system plugged in? Directly to a wall, or into a surge protector/power strip? I ask because three consecutive failures is a VERY high number, I, like many, am still on my first system. I have asked this
    of a number of people and it turns out to be the cause of the problem - if your system is plugged into a power strip what happens is, since the Xbox One Power Supply ALREADY has a surge protector in it, you are basically filtering the flow of power through
    two surge protectors, and this dampens or chokes the power flow, ESPECIALLY during startup when the system is pulling extra voltage for the various components coming online. What happens then is, over time, parts will fail outright. This was one of the leading
    causes of RRoD on the Xbox 360, and has continued to be an issue with X1 (it's actually listed in the setup instructions that the power supply should be into a wall rather than a power strip, but it's easy to miss that.)

    Don't worry, if you've been into a strip, that won't void your warranty, but it's worth it to free up space in a wall outlet - sometimes existing issues are actually resolved by this increased flow of power, but even in the worst case scenario of another
    console replacement, plugging into a wall will prevent any future system failures related to a diminished power flow.
     
    Jaymo1978, Dec 3, 2014
    #13
  14. Hi there,

    I'm on my third console...

    #1 disc drive noises

    #2 refurbished xbox one had processor fan problems and no wireless controller would connect over 3 feet

    #3 pending being shipped back to me
     
    NewBlacksmurf, Dec 3, 2014
    #14
  15. JRobes
    JRobes Guest
    @Jaymo1978,

    I have the xbox plugged directly into the wall outlet. everything else in my entertainment system is plugged into a power strip. After the issue with my first, MS tech support gave me that advice and I've been following it since.
     
    JRobes, Dec 4, 2014
    #15
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anyone else on their third or more XBOne within the first year?

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