Anyone else just get hacked and had gift cards bought on your account?

Discus and support Anyone else just get hacked and had gift cards bought on your account? in XBoX on Windows to solve the problem; Checked my bank account and saw a $50 and $30 gift card charge that was not me or anyone I knew with my account so I called support, changed my... Discussion in 'XBoX on Windows' started by Afroman9056, Jan 12, 2023.

  1. Afroman9056
    Afroman9056 Guest

    Anyone else just get hacked and had gift cards bought on your account?


    Checked my bank account and saw a $50 and $30 gift card charge that was not me or anyone I knew with my account so I called support, changed my password, requested a refund and got rid of my debit card on my account. The worker said Microsoft is aware of the issue and is working on it but couldn’t give me any details. I then checked my email and saw it had been accessed from Turkey(although they could be using a VPN I suppose). So for anyone seeing this with a yahoo email linked to your Xbox account I would make sure it’s secure. It could be other things besides just yahoo emails however that’s what happened to me.

    :)
     
    Afroman9056, Jan 12, 2023
    #1
  2. Marrion_Y Win User

    Anyone else just get hacked and had gift cards bought on your account?

    Hi Afroman9056,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today.

    Just to confirm; you were able to get assistance for the refund already from our live support, right? We appreciate the time and effort spent to report and share this experience here in the Community and this is duly noted. As a suggestion also, we recommend contacting your bank also to make sure and to avoid any further charges on the account.

    Again, thank you for spending time here in Community.

    Sincerely,

    Marrion

    Microsoft Moderator
  3. Richarizardx Win User

    Anyone else just get hacked and had gift cards bought on your account?

    This just happened to me as well. I couldn't find a way to cancel the gift cards so I claimed them in hopes that whoever bought them can't steal them. Changed password and set up 2FA. Now I have $75 Xbox gift card credit and don't even own an Xbox.
  4. Ace Manage Win User

    Advocacy team

    I'm having problems with my account being hacked, lots of FIFA points bought and something called Great White Shark Cash Card....Advocacy team say all bought on my console but I know nothing about it, anyone else having this problem, did you get it sorted
    out??
  5. XA JJKILLERs Win User

    Xbox gift card

    Has anyone ever accidentally redeemed a gift card that was meant to go to someone else for a present
    Nope all gifts get physical cards
  6. ngocphi Win User

    Gift Game key says it was already redeemed

    Well two things you can buy a game on xbox store Argentina and get mexico

    Game codes are region locked and cannot be cross bought

    And please edit the picture as you don't want anyone else to redeem the code

    If your account is an Mexican account you cannot GIFT a code to an Argentina account

    Gifting is REGION locked

    And xbox store Argentina will not accept Mexican creditcard for purchases it has to be a local card to the region

    If you did it via yoir account that's why the codes are region locked
Thema:

Anyone else just get hacked and had gift cards bought on your account?

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