Anyone else have problems with console not always recognizing Blu Ray movies?

Discus and support Anyone else have problems with console not always recognizing Blu Ray movies? in XBoX on Consoles to solve the problem; This is something I've noticed since I first bought the console (not a day one version - about a year into release). I'd say about 1 in every 10 Blu... Discussion in 'XBoX on Consoles' started by Dance CaravanDJ Service, Dec 8, 2015.

  1. Anyone else have problems with console not always recognizing Blu Ray movies?


    This is something I've noticed since I first bought the console (not a day one version - about a year into release). I'd say about 1 in every 10 Blu Ray discs I put in the machine prompts a message that the console is having trouble reading the disc. Normally
    I just pop it out and put it in again, and it's fine. But it seems to be happening more than usual lately. I've tried turning off BD Live and clearing the BR cache.

    Is this a common issue, or possibly indicative of other problems with my machine? I've seen other forums where people describe this happening fairly regularly, so I thought I'd check in with this group.

    :)
     
    Dance CaravanDJ Service, Dec 8, 2015
    #1
  2. Xbox One won't load or play several of my Blu-ray discs

    Anyone else having issues with certain blu-ray discs?
     
    Pete Brown [MSFT], Dec 8, 2015
    #2
  3. John Dowding
    John Dowding Guest
    Blu Ray Quality?

    Does anyone else have issues with the Blu Ray playback quality, I think mine is really grainy and a step down from my standalone Blu Ray player, I was going to do away with it and just use the XBO but not so sure now? Or is it my imagination?? Also
    in the Blu Ray settings there is a check box for 24hz can anyone explain what that is please?
     
    John Dowding, Dec 8, 2015
    #3
  4. Anyone else have problems with console not always recognizing Blu Ray movies?

    Chances are that dirt/dust has found it's way inside the optical drive. Happens often with my PS3 super slim but on that system. Cleaning the lens etc is easy as you have direct access to most everything.

    It's not that way on a MS product. So if it were me, I would contact support and send it in for cleaning and/or replacement.
     
    ElectroFlying, Dec 8, 2015
    #4
  5. Why would it be just Blu Rays? It has no issues with DVD or game discs.
     
    Dance CaravanDJ Service, Dec 8, 2015
    #5
  6. Zero Divided
    Zero Divided Guest
    i haven't had any issue Blu-ray drive issues yet with my day one console, but i might pop a disc once a week or 2 weeks so my limited usage of the drive might be a factor, my friend's day one console started not reading discs right a few months ago, he ended
    opening the X1(out of warranty) and cleaning it out, worked fine since.
     
    Zero Divided, Dec 8, 2015
    #6
  7. Auswulf
    Auswulf Guest
    I had an issue a few days ago where my console couldn't play blue rays and DVDs. Kept saying the hdmi cable wasn't compatible so I bought a new cable. Got the new cable but it still came up with the error so I unplugged the power cable from the console and
    left it for a few hours. Tried it again later on and it was working again. Hasn't done it since *touch wood*

    A friend of mine no matter what he tries his console refuses to play blue rays. It's an Advanced Warefare console so he isn't happy about it.
     
    Auswulf, Dec 8, 2015
    #7
  8. Anyone else have problems with console not always recognizing Blu Ray movies?

    ..........

    Hello everyone Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ...........

    I haven't had any issues with my Blu Ray / DVD Player at all Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ............

    95% --> Blu Ray & DVD Player

    5% --> Playing Destiny

    ..............

    Speaking of which, I am going to watch " Descendants " on my Xbox One after I make this post LOL Anyone else have problems with console not always recognizing Blu Ray movies? :)



    ...........

    Have a nice day or afternoon or night everyone Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ...........
     
    Lei Fang DOAX3, Dec 8, 2015
    #8
  9. ...........

    Hello everyone Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ............

    I forgot to mention in my previous post,

    Evie rules Anyone else have problems with console not always recognizing Blu Ray movies? :)



    ...........

    Have a nice day or afternoon or night everyone Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ............
     
    Lei Fang DOAX3, Dec 8, 2015
    #9
  10. shlugendah
    shlugendah Guest
    Mine has always had problems with blu rays, so to remedy this, I just hold the disc for a half second while the drive sucks it in, really make it work for it. Anyone else have problems with console not always recognizing Blu Ray movies? :) This solves the problem for me 9 out of 10 times.
     
    shlugendah, Dec 8, 2015
    #10
  11. ..........

    Hello everyone Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ..........

    This is so weird, I barely use my Xbox One to play games and I don't have any issues with using Blu Rays / DVDs.

    ..........

    Overall, my Xbox One is almost never gets used at all. I spend almost all of my gaming on my Xbox 360 LOL Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ..........

    Have a nice day or afternoon or night everyone Anyone else have problems with console not always recognizing Blu Ray movies? :)

    ..........
     
    Lei Fang DOAX3, Dec 8, 2015
    #11
  12. DENAz666
    DENAz666 Guest
    Hey guys and gals,

    Might be worth trying to clear your Blu Ray cache, this can fix this issue most of the time Anyone else have problems with console not always recognizing Blu Ray movies? :)

    1.Scroll left on the Home screen to open the guide.

    2.Select Settings.

    3.Select All Settings.

    4.Select Disc & Blu-ray.

    5.Go down to Blu Ray settings

    6. Then on the persistent storage option, clear it Anyone else have problems with console not always recognizing Blu Ray movies? :)

    Is also worth clearing it three or four times, and for some reason it doesn't always work the first few times Anyone else have problems with console not always recognizing Blu Ray movies? :) Dunno, is just a trick I've learnt, and know it works for a few people, so worht a shot Anyone else have problems with console not always recognizing Blu Ray movies? :)

    Cheers

    Denaz
     
    DENAz666, Dec 8, 2015
    #12
  13. Anyone else have problems with console not always recognizing Blu Ray movies?

    I tried clearing the persistent storage and disabling BD Live. Still gives me errors sometimes. Maybe I just got a funky drive, or the BR app is poo.
     
    Dance CaravanDJ Service, Dec 10, 2015
    #13
  14. pkvas
    pkvas Guest
    I have the issue 95% of the time usually works on the third try though. I've had the system since day one and it's been my main player since although I do also own a ps4
     
    pkvas, Dec 10, 2015
    #14
  15. pkvas
    pkvas Guest
    Not really related but is it possible to take the pause bar off the screen so you can get a still image on the screen without that menu there?
     
    pkvas, Dec 10, 2015
    #15
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Anyone else have problems with console not always recognizing Blu Ray movies?

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