Anyone else getting sick of poor products from xbox?

Discus and support Anyone else getting sick of poor products from xbox? in XBoX on Consoles to solve the problem; Like many people I seriusly enjoy playing xbox, there is nothing that I love better than playing with my freinds on GTA or cod it's fun, but what I... Discussion in 'XBoX on Consoles' started by CenturionVXI, Jul 25, 2015.

  1. CenturionVXI
    CenturionVXI Guest

    Anyone else getting sick of poor products from xbox?


    Like many people I seriusly enjoy playing xbox, there is nothing that I love better than playing with my freinds on GTA or cod it's fun, but what I don't enjoy is paying £300 for a console that has a fault in every part of it for example there is something
    wrong with my disc drive that makes a horrendous gridning sound whenever I put discs in and it won't play them so I have to reinsert 5-10 times As a minimal. My kinect doesn't turn in half the time so I have to hard reset my console 3 or 4 times for it to
    work and also my controller sometimes won't respond even though it's on, I took all this in my stride and thought nothing is perfect at least I have a console but now this problem is the final straw and I shall say why. I recently had to start using my mic
    as I alwyas use kinect but I need it to play certain game modes to talk to friends and such, so bearing in mind my mic has never been taken out of the packaging it's fresh and new, I plug it in for the first time and it's doesn't work I can talk but not hear
    anyone, then I shift a little and the mic makes a fuzzy sound I look at the wire and wiggle it and I fuzzes again but I can hear my now I thought strange? I then Sussed out i can only hear my friends when I move the wire up and I thought are you kidding me
    another faulty thing? by this time I started getting annoyed really annoyed. so I can't ring xbox so I go on with an ambassador who sends me to all these different pages with troubleshooting nothing works, so I said bye to the ambassador as they could do nothing
    unfortunately so I que for 30 mins to chat to a support agent, he was nice and supportive but did exactly what the ambassador did send me to the same pages over and over, eventually I said I think there is a wire problem and he agreees with me! So he sent
    me to the service page where I sign in and try to order a replacement, but I am the, presented with a paying option of 17.50 GBP!!! I got abit annoyed and said you want me to pay and the agent said yes of course? I said I payed a lot of money for a console
    and all I have had is problems with it and now you want me to pay more? And he said im sorry if there was any other way, I'm not expecting a new bloody console but at least have the decency to help me out im a kid it took me long enough to save for the console
    for Christ sake! I refused to pay and said thanks but I'm not paying for your mistake(xbox not agents mistake) a day later I bit the bullet and bought a new mic form a retailer in store! Guess what THE SAME PROBLEM I HIT THE F-ING ROOF THEN! XBOX SORT YOURSELF
    OUT I SHOULDNT NEED TO PAY FOR A NEW MIC IN THE FIRST PLACE AND YOU WONT EVEN HAVE THE DECENY TO GIVE ME A NEW ONE BECUASE OF YOURSTUPID MISTAKE YOUR A MULTI BILLION COMPANY AND THE MIC PORBABLY COST pocket change to make SORT YOURSELF OUT OR IM FINDING A
    NEW CONSOLE

    :)
     
    CenturionVXI, Jul 25, 2015
    #1
  2. Forlawn Hope
    Forlawn Hope Guest
    Anniversary

    how poor new game type on old maps and keep getting booted and now a ban anyone else having issues
     
    Forlawn Hope, Jul 25, 2015
    #2
  3. Whats wrong with my character???

    There's really no down side to being a werewolf... Ide recommend it to anyone that's sick of getting sick..
     
    Ricky Spanish13, Jul 25, 2015
    #3
  4. TEGUKGAMING
    TEGUKGAMING Guest

    Anyone else getting sick of poor products from xbox?

    I would suggest you submit and RMA for your console. You seem to be very unlucky to have all of these problems I agree they do have issues with some things but that can't be helped when the are so many products! Here is a link for you to submit an RMA where
    you can send your things of to be fixed and if your console is less than 1 year you can get it all fixed under warranty

    myservice.xbox.com/.../Welcome.aspx
     
    TEGUKGAMING, Jul 25, 2015
    #4
  5. _vandit
    _vandit Guest
    The only options you have are...

    Follow all the troubleshooting suggestions to the letter.

    Send the equipment in for repair.

    Purchase new equipment.

    I understand your frustration, and that you felt the need to vent these frustrations on this forum, but there is nothing more anybody can do, unfortunately. The ball is in your court, so to speak.
     
    _vandit, Oct 31, 2018
    #5
  6. TEGUKGAMING Win User

    Anyone else getting sick of poor products from xbox?

    I would suggest you submit and RMA for your console. You seem to be very unlucky to have all of these problems I agree they do have issues with some things but that can't be helped when the are so many products! Here is a link for you to submit an RMA where
    you can send your things of to be fixed and if your console is less than 1 year you can get it all fixed under warranty

    myservice.xbox.com/.../Welcome.aspx
  7. _vandit Win User

    Anyone else getting sick of poor products from xbox?

    The only options you have are...

    Follow all the troubleshooting suggestions to the letter.

    Send the equipment in for repair.

    Purchase new equipment.

    I understand your frustration, and that you felt the need to vent these frustrations on this forum, but there is nothing more anybody can do, unfortunately. The ball is in your court, so to speak.
  8. BlacklightHalo Win User

    Anyone else sick and tired of the ****‽

    Every online service has issues from time to time.

    Compared to other online services xbox live is one of the most reliable & secure ones out there.

    You seriously think they do this on purpose?

    It's free to phone support where I live anyway as it is in several other countries.
    Outsourcing
  9. BlacklightHalo Win User

    Anyone else sick and tired of the ****‽

    You're not the only one, to be honest; expect this to be a yearly thing as these sort of company earns from these sort of mishaps.

    They do this intentionally to make customers call the support line to which they earn as well.
  10. Daft Badger Win User

    Anyone else sick and tired of the ****‽

    Every online service has issues from time to time.

    Compared to other online services xbox live is one of the most reliable & secure ones out there.

    You seriously think they do this on purpose?

    It's free to phone support where I live anyway as it is in several other countries.
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Anyone else getting sick of poor products from xbox?

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