any news for 'Xbox Chat Issue (Mic Icon Always On Even When Unplugged)'?

johnnytremolo · Mar 1, 2016

From looking through the posts i still see a lot of people are still having this problem: The mic icon is always on, even when the headset is unplugged, and when plugged in, nobody can hear me speak.

Have tried different controllers, headsets, everything else recommended here

http://forums.xbox.com/xbox_support/xbox_one_support/f/4269/p/1904207/5589734.aspx#5589734

Is a fix for this coming soon? It is crazy so many are still having this problem and nothings been done so far

:)

CAPTAINREX1945 · Mar 1, 2016

Xbox Chat Issue (Mic Icon Always On Even When Unplugged)

Hey all!

Thank you so much for the information you have all provided. We have collected all of the information we need, and the proper teams are still hard at work to get this issue resolved.

Unfortunately we do not have an ETA on a fix, but as soon as we get an update, we'll post it up in here.

We completely understand how frustrating this issue is, and we appreciate the continued feedback provided in this thread.

This still isn't fixed. Just joined a party with one of my friends and he was muted, and I am unable to unmute him. Unmute in party does nothing. View profile and unmute will switch to mute, but backing out and viewing profile shows unmute again. We switched
to game chat and I can hear him fine.

I think last time we played I muted him because his mic was buzzing, and he left party before I ever unmuted him. This seems to be an xbox live issue, and in 3 years it still hasn't been fixed.
Click to expand...

i'm currently having the same issue and worst is when there are 8 people in the party like 4 of them are muted automatically, and if i try to un-mute one it un-mutes some of them and then mutes others... it's so stupid but i don't know how to fix it

Lvl2 Brad Pitt · Mar 1, 2016

Xbox Chat Issue (Mic Icon Always On Even When Unplugged)

Same problem. I've tried 4 controllers, two adapters, two mics...nothing. How do I get a replacement console?

Hordie · Mar 1, 2016

Hi johnnytremolo,

I would suggest following that main thread and waiting for an answer. Just because Mr Beep marked his replay as the answer, just means they've acknowledged the issue. When there is a solution it will be posted there.

Darktangent(2)

Hey all!

Thank you so much for the information you have all provided. We have collected all of the information we need, and the proper teams are still hard at work to get this issue resolved.

Unfortunately we do not have an ETA on a fix, but as soon as we get an update, we'll post it up in here.

We completely understand how frustrating this issue is, and we appreciate the continued feedback provided in this thread.

This still isn't fixed. Just joined a party with one of my friends and he was muted, and I am unable to unmute him. Unmute in party does nothing. View profile and unmute will switch to mute, but backing out and viewing profile shows unmute again. We switched
to game chat and I can hear him fine.

I think last time we played I muted him because his mic was buzzing, and he left party before I ever unmuted him. This seems to be an xbox live issue, and in 3 years it still hasn't been fixed.

im darth tron

I just stumbled across this mic issue and it does not seem like you Microsoft are willing to help any longer?

Z0mBiExAssassiN

I started experiencing this issue about a week ago and I have read through this entire forum with no avail for a solution. I have tried both regular Xbox headsets and 3.5mm jack headphones nothing works am I basically understanding I should throw my Xbox
in the garbage because Microsoft couldn't fix this issue over the course of 3 years

DE Aquatic

Yes! I am having the same problem. I got my Xbox One S a couple days ago and the mic doesn't work. I can hear everything, but no one can hear me. Everyone in game chat can see my mic symbol. I have tried using apple headphones for a mic doesn't work. Bought
adapter for my Xbox 360 turtle beaches doesn't work. I have tired all the things listed, but still no speech will go through ANY mic. It sounds like I am doing something wrong or Microsoft is having a glitch of some kind. If there is this many people having
similar problems then something is up. I'm glad that I am not the only one with this issue.

SPoUlaKK

So i've been playing mostly single player games for a year and a half or not joining chats for multiplayer until now and realized the same thing that my mic was not going through in party chat. There were times i was able to talk if i turned the jack, or
w/e it's called, into the perfect position, but if i moved the controller, i went back to being unable to be heard. I can hear everyone else perfectly though. I bought a new headset and a new controller, still same problem. Due to laziness, and not wanting
to get up to get my headset and try again, i pulled my ear buds that came with my Samsung Galaxy S7 and plugged those in to my controller. The ear buds, also having a mic, actually allowed me to listen perfectly and talk perfectly in party chat........ Not
sure if this can help anyone else having chat problems, but you can try. I'm wondering though why these buds work but not my two Turtle Beach headsets.

any news for 'Xbox Chat Issue (Mic Icon Always On Even When Unplugged)'?