any ideas

Discus and support any ideas in XBoX on Consoles to solve the problem; on the 6th of jan my gold subscription automatically renewed. payment excepted and confirmed by support that i do have gold membership. since then... Discussion in 'XBoX on Consoles' started by violent runs, Jan 18, 2014.

  1. violent runs
    violent runs Guest

    any ideas


    on the 6th of jan my gold subscription automatically renewed. payment excepted and confirmed by support that i do have gold membership. since then (almost 2 weeks) i have had no access to my apps (netflix which i pay a subscription for, internet explorer,
    party chat, skype and more) when i start a game on battlefield 4 mp i have to log in 2 or 3 times for it to realise i do actually have gold. when i start a app its loads a screen saying "you need gold for this". i click continue another screen loads saying
    "looks like your ready to go" i click continue again and keep getting sent back the beggingni of the process. "you need gold for this". i have spoke to xbox support numerous times and have tried the following so far (numerous times)

    uninstalling said apps and reinstall them

    remove my profile and add it back again.

    hard reset

    soft reset

    i was also advised that i should try a "offline system diagnostic tool checker" to which i had to go and buy a flash drive then to be told that this wouldnt have worked any way.

    i tried buying more gold getting refused something about my payment method is invalid although it isnt and i it went through a couple days previous to renew my gold

    tried a 7 gold trial code i got in a game says its unable to add it but knows the code is from fifa or bf4 i cant remember.

    i have spoke to support almost everyday (almost) and have just been giving the run around doing the same thing over and over again even though im saying ive already tried this 7-8 times. i then had (eventually ) a email from the Xbox Customer Care Advocacy
    Team (josh) who said to fix the issue i had to change my gamer pic. i went on to my xbox one console and changed it to a default one which i had already done when i first got the new console. this did not fix the problem and when i log in on my pc it shows
    my old gamer pic i had on my 360 console but doesnt let me change on the pc just says log in with your 360 console to change pic but i dont have 360 any more.

    if any one has any suggestions or advice on how to get a better response from the support it would be appreciated as im on the verge off selling up and doing the unthinkable YES . starts in p ends in 4 and i really dont want to do this but whilst im paying
    for a service im not getting im not happy at all nor am i happy with the support offered its just like talking to one of bills drones one after the other repeating the same things are they even real people or bots because im not convinced ???

    :)
     
    violent runs, Jan 18, 2014
    #1
  2. eStalker
    eStalker Guest
    any ideas?

    if you have a word that you like, try using a thesaurus to find similar words. you can also try using a dictionary as a way to jog your brain for words you may not have thought of.
     
    eStalker, Jan 18, 2014
    #2
  3. Ball4Ever86
    Ball4Ever86 Guest
    Any ideas

    Also try hard resetting your Xbox. It cleans up the cached files and refreshes the home dashboard.
     
    Ball4Ever86, Jan 18, 2014
    #3
  4. violent runs
    violent runs Guest

    any ideas

    looks like i was better off just getting no response from the useless customer support then off the useless support forums. thanks all.

    WHAT A JOKE XBOX REALLY IS
     
    violent runs, Jan 19, 2014
    #4
  5. Jrocker23
    Jrocker23 Guest
    There is nothing that can be done from these forums since its an account issue involving sensitive information. You need to keep calling the support number and hopefully it gets resolved for you quickly.
     
    Jrocker23, Oct 31, 2018
    #5
  6. John Dowding Win User

    Any idea?

    Yes mate thats right and im just using it for you. Just like I used if for your post about the guy recieving abuse yesterday, which got your post deleted. I have a sense of humour problem is your not funny.
  7. Dawga Win User

    Any ideas

    hate to say this however delete the game and reinstall, your purchase history will show you own the game so install will be fine.

    also please check the region your connecting to and also i find if your not capturing it runs better.. good luck
  8. DOOTDOOT89 Win User

    Any ideas

    Same thing happened to me.
  9. Filly Phlex Win User

    any ideas?

    Eyes T

    Lem Oh Nade

    Idunno why but those were the two things that popped into my head first lol
  10. l Zaccy 09 l Win User

    Any idea?

    Thanks for clarifying everything I said you little ray of sunshine
Thema:

any ideas

Loading...
  1. any ideas - Similar Threads - ideas

  2. Idea: Split-Screen Remote View & Dual Display Mode for Xbox Series X Local Multiplayer

    in XboX Insiders
    Idea: Split-Screen Remote View & Dual Display Mode for Xbox Series X Local Multiplayer: Hey everyone! I recently came up with an idea that could seriously improve couch co-op and local split-screen on Xbox Series X – especially if you have a small TV. The concept: In split-screen...
  3. Game idea

    in XBoX on Windows
    Game idea: They need to remaster command and conquer 3 tibirium wars,Kan's wraith,red alert 3 and also make a call of duty ghost 2 left a big cliff hanger and never finished it...
  4. I forgot my Access pin I can't remove my account does anyone have any ideas

    in XBoX Accessibility
    I forgot my Access pin I can't remove my account does anyone have any ideas: I do not remember my Access pin to be able to remove my account does anyone have any ideas because it's not the same thing as your passkey pin you are not prompt with just providing a password for...
  5. Any ideas why my minecraft keeps crashing?

    in XBoX Games and Apps
    Any ideas why my minecraft keeps crashing?: so i'm trying to play 1.21.4 and 1.21.5 but it just crashes and gives me error code -1073741819 0bba9e14-7c74-465d-bc0f-f371414fd230
  6. I used Lyco and I now have no idea how to log in to see my emails for @lyco.com for Xbox...

    in XBoX Accessibility
    I used Lyco and I now have no idea how to log in to see my emails for @lyco.com for Xbox...: When Xbox live first came out back in 2002, me and my friends had to make an email address using Hotmail or Lyco to play Halo online. I didn't have an email and had to hurry up and chose one so I...
  7. Who do I contact for a video game idea I have? It's basically like Kinect Sports

    in XBoX on Windows
    Who do I contact for a video game idea I have? It's basically like Kinect Sports: Hi everyone! I’m the developer of Showdown Sports Kinect, a motion-based sports video game currently in development. I would like the permission from Rare and Xbox to create this video game so...
  8. who came up with the "game bar" idea and why did he think we need this?

    in XBoX Games and Apps
    who came up with the "game bar" idea and why did he think we need this?: everytime i try to start game on windows 11 it comes up with a message how i need an "app" to run this thing ms-gamebar. what even is gamebar and why does it want to run? i never asked for it....
  9. i have a minecraft account and i have no idea email it is under i used the find email and...

    in XBoX Accessibility
    i have a minecraft account and i have no idea email it is under i used the find email and...: i have a minecraft account and i have no idea email it is under i used the find email and it was some random email, i have the gamertag and i have brought mnectaft but i cant log in...
  10. I was randomly console suspended and i have absolutely no idea why. is there a reason why...

    in XBoX Games and Apps
    I was randomly console suspended and i have absolutely no idea why. is there a reason why...: i wad playing a game with my friend, and all of a sudden, i was kicked out of the game and i received a error saying “this is a console suspension to any profiles that sign in on this console” and...