Any help is appreciated

Discus and support Any help is appreciated in XBoX on Consoles to solve the problem; Hi I don't really have a technical issue I was just trying to get in contact with Microsoft to see if they could help me . Yesterday we had the... Discussion in 'XBoX on Consoles' started by Pheonixnov06, Nov 25, 2017.

  1. Pheonixnov06
    Pheonixnov06 Guest

    Any help is appreciated


    Hi I don't really have a technical issue I was just trying to get in contact with Microsoft to see if they could help me . Yesterday we had the misfortune of a electrical fire and our house is no more and we have always been a big Microsoft family . I don't
    know what I'm hoping for but I just wanted to see if you guys could help . All of our consoles were melted in the fire . I'm just at a loss and I'm trying any thing and everything to give my son a good Christmas. This is my email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    Click here to support A family in need organized by Raymond Anaya

    :)
     
    Pheonixnov06, Nov 25, 2017
    #1
  2. Pheonixnov06
    Pheonixnov06 Guest
    Any help is appreciated

    Hi I don't really have a technical issue I was just trying to get in contact with Microsoft to see if they could help me . Yesterday we had the misfortune of a electrical fire and our house is no more and we have always been a big Microsoft family . I don't
    know what I'm hoping for but I just wanted to see if you guys could help . All of our consoles were melted in the fire . I'm just at a loss and I'm trying any thing and everything to give my son a good Christmas. This is my email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    Click here to support A family in need organized by Raymond Anaya
     
    Pheonixnov06, Nov 25, 2017
    #2
  3. Pheonixnov06
    Pheonixnov06 Guest
    any help is appreciated

    Hi I don't really have a technical issue I was just trying to get in contact with Microsoft to see if they could help me . Yesterday we had the misfortune of a electrical fire and our house is no more and we have always been a big Microsoft family . I don't
    know what I'm hoping for but I just wanted to see if you guys could help . All of our consoles were melted in the fire . I'm just at a loss and I'm trying any thing and everything to give my son a good Christmas. This is my email *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    Click here to support A family in need organized by Raymond Anaya
     
    Pheonixnov06, Nov 25, 2017
    #3
  4. Francia J. Win User

    Any help much appreciated!!

    Hi, I hope you're doing great out there despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Not at all, an Xbox Live subscription is not required to enable 2FA.

    You can try to enable it through the website. Here you go:

    1. Go to the ACCOUNT page. - https://www.epicgames.com/account/personal

    2. Click the PASSWORD & SECURITY tab.

    3. Under the 'TWO-FACTOR AUTHENTICATION' header, click the 2FA option you want to enable:

    * THIRD-PARTY AUTHENTICATOR APP

    * SMS AUTHENTICATION

    * ENABLE EMAIL AUTHENTICATION

    4. After you select your authentication method, you should receive a code from Epic Games for email and SMS, and the App should generate a code for you

    5. Input the code and you should see a success message (example below is for email)

    6. Refresh your account page and confirm that the authentication method shows as being enabled by looking for the blue button that says 'On'

    After that perform a powercycle on your console.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  5. Payton Jones Win User

    Controller Issues... any help appreciated!

    IS it an aftermarket controller? In the recent update MS made it so the system automatically shuts them down and won't let you connect. The only way to keep the controller on is to have the console off, which of course makes it useless. It's not all
    aftermarket controllers though.

    -

    So basically, is it an Official controller? And if not who makes it?
  6. thiennguyen8199 Win User

    Big Problem any help is Appreciated

    hello there

    and thanks vibroplex

    call of duty elite should follow your profile no matter where you go

    if the windows lives ID is change but still tied to your gamertag then your fine
  7. VibroPlex Win User

    Big Problem any help is Appreciated

    Once you have all that info, then you can go to
    http://account.live.com


    sign in there with the Microsoft Account address and password

    click on Update Email Address and change that from the broken Yahoo address to

    • a new address you can create at HOTMAIL or LIVE, or
    • an address you have previously registered at
      http://signup.live.com
      - that is, if the address has never been used for an Xbox Live account - which is why creating a new HOTMAIL or LIVE address is more reliable. That eliminates the email address you used for the
      Savitt account, since once a email address has a gamertag assigned, you have to assign a new address to the
      Savitt account then wait 30 days before that address can be reassigned to
      savdog666.
    All your achievements, gamerscore, content and LIVE subscription will remain the same with the new address, but when it comes to Call of Duty Elite, I would hope you can check with Activision at 1-800-225-6588 or
    http://support.activision.com as I am not a Call of Duty player.

    Are there Call of Duty Elite folks here who can answer that last question for
    savdog666?
  8. TomcatAblaze Win User

    Controller Issues... any help appreciated!

    I think it's an internal problem as well. I might just sell it on ebay, and look for another for myself.
Thema:

Any help is appreciated

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