Any ETA when April's purchases will count?

Discus and support Any ETA when April's purchases will count? in XBoX Rewards & Social to solve the problem; I was just wondering when April's purchases will count either towards the next tier and also credits? Thanks.. 37092f0e-79aa-4519-8ae6-feb5f88b3ee9 Discussion in 'XBoX Rewards & Social' started by brandiesel1, Jun 1, 2017.

  1. brandiesel1
    brandiesel1 Guest

    Any ETA when April's purchases will count?


    I was just wondering when April's purchases will count either towards the next tier and also credits?

    Thanks..

    :)
     
    brandiesel1, Jun 1, 2017
    #1
  2. Krontan
    Krontan Guest
    credits missing for April

    Any ETA on when they will be issued?
     
    Krontan, Jun 1, 2017
    #2
  3. Smwutches
    Smwutches Guest
    2% Back not working

    Support will check on your purchases from March, but April's rebates are delayed as they fix an issue.
     
    Smwutches, Jun 1, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Any ETA when April's purchases will count?

    Hello brandiesel1,

    April was calculated a few weeks ago, and is currently pending in your account. There was no issue with the MyVIP progress calculations, but payback was delayed due to concerns that some users would not get payback at a Gold level. It is the MyVIP event
    listed in your Mystatement dated for the end of April.
     
    XBLRewards8, Jun 2, 2017
    #4
  5. XBLRewards8 Win User

    Any ETA when April's purchases will count?

    Hello brandiesel1,

    April was calculated a few weeks ago, and is currently pending in your account. There was no issue with the MyVIP progress calculations, but payback was delayed due to concerns that some users would not get payback at a Gold level. It is the MyVIP event
    listed in your Mystatement dated for the end of April.
  6. Krontan Win User

    credits missing for April

    There is currently a delay with April's rebate as they fix another issue.
    Any ETA on when they will be issued?
  7. XBLRewards8 Win User

    April purchases not counting?

    Hello Metal Devil,

    Apologies for the inconvenience. We have delayed April payback due to an issue with some preview program members. Once we resolve this issue and can confirm that those users are properly Rewarded, we will award MyVIP for April. Again, apologies for any inconvenience
    caused by this delay.
  8. Smwutches Win User

    April purchases not counting?

    Rebates are calculated after the end of the month and given by the 15th of the next month. So it's still technically not late, but there is a slight delay to the April rebates.
  9. XBLRewards8 Win User

    April purchases not counting?

    Hello Metal Devil,

    Apologies for the inconvenience. We have delayed April payback due to an issue with some preview program members. Once we resolve this issue and can confirm that those users are properly Rewarded, we will award MyVIP for April. Again, apologies for any inconvenience
    caused by this delay.
Thema:

Any ETA when April's purchases will count?

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