ANSWERED How do you post your device for service

WooliestGecko · Feb 17, 2022

So my controller needs repairs and I am planning to send it off to Microsoft. Its packaged and has the label on it but I am unsure whether I just post this in a post box or I need a stamp or I need to send it as recorded delivery. I live in the UK so UK based answers would be preferred.

Before anyone asks, I couldn't find an answer on FAQs nor on the warranty service guide for Xbox.

:)

Smwutches

Either drop it off at a UPS location or contact UPS to see about scheduling a pickup.

WooliestGecko

It says UPS standard but I'm not sure how I ship something with them.

WooliestGecko

Nevermind, I looked on their website and I am going to go to their drop off store tomorrow.

Thanks for your help!!

Smwutches

Check the prepaid label to see what service it's being shipped. Usually they use UPS so you would need to send it through them.

XBF Ezra G

Hi Fernando,

Thanks for your post. I understand you are seeking to repair an Xbox One console, to set up a service order for your device check out our,

Device Support page. There, you will be able to sign into your account, register your device, and request a service order for your device; after, you will receive instructions on how to send in your device.

I hope this helps.

ANSWERED How do you post your device for service