Another XSX Dolby Atmos sound delay post. . .

Discus and support Another XSX Dolby Atmos sound delay post. . . in XBoX on Windows to solve the problem; So I have been hunting a solution to the significant sound delay when using Dolby Atmos on my XSX. There have been plenty of posts that I have read and... Discussion in 'XBoX on Windows' started by nebeloc, Nov 7, 2021.

  1. nebeloc
    nebeloc Guest

    Another XSX Dolby Atmos sound delay post. . .


    So I have been hunting a solution to the significant sound delay when using Dolby Atmos on my XSX. There have been plenty of posts that I have read and tried numerous, numerous things to get around the issue, but none have worked.

    I have an XSX(obviously), a Lg CX 65-inch and a Samsung Dolby Atmos HW-Q950T (9.1.4 Dolby Atmos soundbar). When this soundbar receives an Atmos signal is sounds awesome and is far superior to DTS-X. It is very, very frustrating to have invested alot of money into this combo and for it to not work as I would have expected.

    The Lg cx is advertised as the chosen XSX TV and you would expect it would work perfectly when paired with this device, which it does expect for this one small but major issue; the unbearable sound delay when using atmos.

    I have every device updated to the latest firmware. Atmos sound passes to the soundbar without delay from the TVs apps like Netflix and a bluray player connected in same fashion as the XSX. I have also tried it with my old XboneX and it has the same issue.

    I obviously wish to connect the XSX directly to Lg CX then pass the Atmos sound via eARC/ARC to the soundbar. This ensures the full capabilities of the XSX are taken advantage of (4k@120hz, dolby vision and all that other visual good stuff which keeps input lag to a minimum). The only way to make atmos work is to set the audio output setting on the CX to “auto”. Selecting “passthrough” results in the XSX giving an error that the soundbar does not support Dolby Atmos.

    When set on auto output the audio is completely out of sync, mouths move before they words they say is heard, pull the trigger and fire a gun and you won’t hear the gunshot until you see the round eject or some other reloading animation starts. It is the worst, and I can't play it like this!

    Switching the audio output on the XSX to DTS-X doesn’t work, as the Lg CX doesn’t allow or isn’t compatible with a DTX even when set to “passthrough” and wont send the signal via ARC.

    Connecting the XSX directly to the soundbar will allow DTS to work which removes the lag, but now adds a small amount of input lag and removes your ability to get a 4k@120hz picture, now only 60hz (which is what I have to resort to). Dolby Atmos will only work if your set the xbox to passthrough. The soundbar will receive and play the atmos audio from the xbox, but wont recognise it as an atmos signal in games or in the menu. The soundbar will only recognise the atmos signal from the xbox when playing a bluray or using an app (like the Dolby Access).

    Microsoft please tell me you are working to resolve this issue or at very least give us all a way to solve it!

    :)
     
    nebeloc, Nov 7, 2021
    #1
  2. nebeloc Win User

    Another XSX Dolby Atmos sound delay post. . .

    Thanks for your reply, but that has obviously not resolved the issue.

    I've done a few tests regarding the apps.

    When the CX has eARC on and Digital Sound out set to passthrough and Allow Passthrough setting is ticked on the XSX, the sound bar is not recognised as an atmos capable device, but Netflix, Disney+, blu-ray player and the Dolby Access app all send atmos signal to the soundbar with no noticeable delay. No atmos sound in the XSX menu or in games is able to be played only the other sound format (not DTS-X though).

    When the CX has eARC turned off and digital sound out set to passthrough the XSX recognises the soundbar as a Dolby Atmos capable device. The soundbar then receives atmos audio, however delays are now introduced in everthing mentioned above apart from the Dolby Atmos app. The sound delay in this situation, seems not as bad as when the the CX has digital sound out set to auto.

    When the CX has eARC turned on and digital sound out set to auto the XSX recognises the soundbar as a Dolby Atmos capable device, however everything has a delay introduced. Strangely Netflix and the bluray app seemed the least affected, but the Dolby Access app and Disney+ it was quite noticeable and in games it was worst.
  3. SeanHennessy4 Win User

    Another XSX Dolby Atmos sound delay post. . .

    I am experiencing the same issue. EARC, LG C1, auto is the only format in which the XSX will recognize Atmos capability, yet it introduces very significant delays. No delays in other formats. No atmos delays when streaming from my TV apps, only through the Xbox. Even in the menu, the audio “taps” come significantly after any action. This is extremely frustrating.
  4. nebeloc Win User

    Another XSX Dolby Atmos sound delay post. . .

    Hi ,

    We understand your issue. I simply offered a possible temporary solution that may work for some.

    We are aware and we are continuing to investigate solutions.
    Have you got an update on a solution?

    He is a massive thread relating to the same issue:

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-series-x-audio-delay-with-dolby/ef7c9ff6-7d58-41e1-8d4a-b61686729b2f?page=84&messageId=251d90f1-dac9-4f17-8712-a2e15370f782
  5. Kmill85 Win User

    Another XSX Dolby Atmos sound delay post. . .

    Nothing that I've heard about. Tried Atmos again the other day and it sounds awesome on Halo Infinite but mannnn the delay when firing a gun is terrible and had to switch back to 7.1 uncompressed.
  6. XBF - Hayabusa Win User

    Another XSX Dolby Atmos sound delay post. . .

    Hi nebeloc,

    We understand your issue. I simply offered a possible temporary solution that may work for some.

    We are aware and we are continuing to investigate solutions.
Thema:

Another XSX Dolby Atmos sound delay post. . .

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