another way of contacting enforcement team

Discus and support another way of contacting enforcement team in XBoX Games and Apps to solve the problem; So when it says that I "cannot appeal", what do I do then? Lose time and money to microsoft because I decide to play an old [Mod Removed - Profanity]... Discussion in 'XBoX Games and Apps' started by STAN12000, Jan 29, 2019.

  1. STAN12000
    STAN12000 Guest

    another way of contacting enforcement team


    So when it says that I "cannot appeal", what do I do then? Lose time and money to microsoft because I decide to play an old
    [Mod Removed - Profanity] game and happen to get put into a modded lobby( I dare you to do your best not to)?

    :)
     
    STAN12000, Jan 29, 2019
    #1
  2. XBF Brad A Win User

    another way of contacting enforcement team

    Hello Stan,

    There are different types of bans and such. With a communication ban you are still able to play just wont be able to communicate via text or chat. Multiplayer bans are for multiplayer and so on. So it is entirely possible you were able to play during that
    month of the suspension. The enforcement team is the only one that can issue a ban or take it away. No one here on the forums can do anything about a ban and enforcement doesn't use the forums at all.

    As this has been answered I will be locking this thread as there is no other way to contact Enforcement except a case review.

    Thanks,

    Brad
  3. Smwutches Win User

    another way of contacting enforcement team

    They don't always send emails about suspensions. Typically you're just notified when you try to sign in. So not having an email from then isn't abnormal. Still, you would have had to contact the enforcement team back when it was first issued. Once it's
    been over 12 months, there is no way to contact them.
  4. Smwutches Win User

    another way of contacting enforcement team

    If you didn't contact them then, then there's nothing else you can do.
  5. DrifterX22 Win User

    another way of contacting enforcement team

    Not much detail in your post but the below information may help.

    Where can I learn more about my suspension?

    Whether you have been subject to a suspension or simply want to learn about the policies that govern Xbox Live, enforcement.xbox.com is your home for all topics related to enforcement.

    First, check your
    Enforcement History
    . This page displays any enforcement actions associated with an account, including suspensions, forced Gamertag changes, and content takedowns. Enforcement History also shows when each enforcement was issued and when it ends (if applicable),
    and includes an overview of the violation and how the enforcement impacts the account’s access to Xbox Live.

    In addition to Enforcement History, we recommend reviewing the following resources:

    • Visit the
      Xbox Live Suspensions
      page to learn about different types of suspensions and how they impact you
    • Visit the
      Enforcement Reciprocity
      page to learn about how enforcement actions are implemented on Xbox 360, Xbox One, and Xbox on Windows
    • Visit the
      Stay Safe
      section to get a rundown of Code of Conduct violations, what they mean, and why they negatively impact the Xbox Live service



    I still have some questions. How do I contact the Enforcement Team?

    If you have questions regarding an enforcement action or are unsure why it occurred, you can submit a Case Review inquiry through your Enforcement History. This allows you to interact directly with an enforcement agent, who will review
    the circumstances surrounding the case and explain why the enforcement was issued.

    Any Xbox Live member with an active enforcement action may submit a case for review through the account's Enforcement History, provided the enforcement meets the following requirements:

    • The enforcement's duration is greater than 24 hours in length
    • The enforcement was issued in the last 12 months

    For more information about Case Review process, visit the

    Case Review overview page
    .

    Note: XBLPET welcomes all Case Review inquiries. However, abusive or belligerent behavior will not be tolerated. When submitting a case for review or replying to a request for additional information, do not abuse or
    threaten Microsoft employees or post profane, bigoted, or otherwise provocative content. As with all Xbox Live activities, the guidelines outlined within the Code of Conduct still apply.
  6. Smwutches Win User

    another way of contacting enforcement team

    If your suspension is not eligible for a case review, then all you can do is wait it out.
Thema:

another way of contacting enforcement team

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