Another victim of erroneous account enforcement here. How does Xbox get away with the...

I wasn't confusing it as automated, as much as I was accusing it of being as good as one. It was word-for-word the same reply you gave to someone else with the issue, and it only redirects people to the enforcement page THAT THEY WERE ALREADY AT to see the suspension they posted about.

The customers are painfully aware that "support" (if you dare call yourself that) cant deal with enforcement. But since the enforcement page also has no contact info unless you are appealing - and, again, these appeals are only available at their discretion/ for longer suspensions, not the variety we're dealing with on the recent influx of old LFG post band - the enforcement page is essentially useless. This forum becomes the only place to air grievances or try to find some answers.

Is there something you about all that you don't understand or find confusing? Maybe rather than tell everyone why you can't help them, use your resources to try and find a solution for the customers you allegedly serve. Now THAT would be support.

Thanks for the same automated, canned reply you give to everyone having this issue. I would again encourage you to refrain from replying with what can only be considered an unhelpful response. Maybe someone else can have something more insightful to add.

The link to the enforcement page is useless for anyone dealing with these shorter bans for months old LFG posts. It is in no way a solution and only perpetuates the failing support system issue.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Jonh.1

Would be great to assist you on this one, but unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

Because is not possible to access to your account and enforcement details.

The only way to do it is via this site: https://enforcement.xbox.com/

Just to let you know, enforcement actions are not always issued based in your latest activity.
And, 48 hours suspensions can't be appealed because the enforcement team takes up to 72 hours to review your ticket

If there was another way, I wouldn't hesitate to tell you. But there isn't one, I'm sorry.

Sorry if you are confusing my response as an automated response
No one here can help you with that, the enforcement team doesn’t review these forums and no one at Microsoft outside the enforcement website can assist you with that

You may want to check this article:
https://support.xbox.com/help/family-online-saf...

“Note Customer support can’t assist with suspensions or enforcement actions. They don’t have access to enforcement details. Keep reading for info on how to inquire about your current suspension”