Another User Suffering Xbox One Control Pad Disconnections - FIX THIS!!!

Discus and support Another User Suffering Xbox One Control Pad Disconnections - FIX THIS!!! in XBoX on Consoles to solve the problem; Gone through all the troubleshooting tips through the numerous threads so far on the issue. Moved the system to another room, onto a completely... Discussion in 'XBoX on Consoles' started by Unreal Warfare, Jun 20, 2014.

  1. Unreal Warfare
    Unreal Warfare Guest

    Another User Suffering Xbox One Control Pad Disconnections - FIX THIS!!!


    Gone through all the troubleshooting tips through the numerous threads so far on the issue. Moved the system to another room, onto a completely different display device. Disconnected Kinect. Reset to factory defaults. Updated control pad. Changed batteries.
    Re-synced various ways. Etc. I honestly believe there is nothing else for me to try.

    This is a massive issue for Xbox One users, clearly. Replacing consoles or control pads doesn't seem to be fixing it. I think we deserve to know just what the hell is going on and what is being done to rectify the issue on Microsoft's end.

    And, to be quite frank, if this isn't resolved by the next update then I am taking this Xbox One back, cancelling my Xbox Live subscription, and getting a PS4. Yes, I will buy a console I don't actually want because at the end of the day what I do want is to
    be able to play my games without my control pad disconnecting every five minutes.

    Taking into account multiple users have had these issues since launch, the lack of official word on the matter is outright disgusting!

    Sort it out or lose yet another customer!

    :)
     
    Unreal Warfare, Jun 20, 2014
    #1
  2. marko79
    marko79 Guest
    Day One Controller Faulty?

    Yes day one pad, ive been offered a replacement console by Amazon but id have to download all my games etc again and I dont even know if that will fix it?

    We certainly arent the only ones suffering with it:

    Xbox One – Reconnect Controller, Disconnects All the Time

    Xbox.com Forums
     
    marko79, Jun 20, 2014
    #2
  3. freemo999
    freemo999 Guest
    Problem with controller

    Both of my controllers are also disconnecting randomly

    FIFA is the main game affected suffered 10 disconnects in one half!

    I do have my xbox in the next room so not sure what the range of the controllers are
     
    freemo999, Jun 20, 2014
    #3
  4. gds1972 Win User

    Info about xbox one s and x

    I have not suffered with issues of my controllers disconnecting from my Xbox One S or X consoles.
  5. Blackforce Dale Win User

    D-pad issues with NEW (3.5mm) Xbox One controller

    Old controllers disconnect, new ones weird D-pad issues. *sigh*
  6. El Mago tv Win User

    Controller volume problems

    1. Examine the headset, the cord, and the connector for visible defects.
    2. Make sure that no dirt or debris is on the headset connector. To clean the connector, use a cotton swab dipped in rubbing alcohol.
    3. Verify that your Xbox One controller operates correctly, and that you can use the controller to turn on and turn off the console. For help troubleshooting Xbox One controller issues, see Xbox
      One Wireless Controller disconnects or can't connect      .
    4. Firmly insert the Xbox One Chat Headset connector into the expansion port under the directional pad (D-pad) and the right stick on the controller
  7. AridLizard Win User

    Decent controller for xbox one

    all my Xbox One controllers have suffered from stick drift and erratic buttons (sometimes they don't register, other times they register multiple presses)

    I bought a wired 360 pad to play games on my PC years ago (the game was Juiced2 HIN to give an idea of how long ago) and that pad is still 100% with no drift and buttons functioning as intended, but a few months playing Forza Horizon 3 or 4 is enough to
    wear out an Xbox One controller.

    if it was possible, I'd use the wired 360 pad with the One, but sadly that isn't an option for some reason.
  8. stevenicks Win User

    Xbox one disconnects my controller

    I have had same issue a few times and quite a lot last night when playing Mad Max joy pad would disconnect and then I would have Re-log in the pad with my user account but not re-pair it with the console it's self so it's not a fault staying paired with
    the pad and console as such.

    so it could be one of 2 things ?

    1. someone close by using an device that interferes with the controllers wireless signal causing it to be lose connection ?

    2. Xbox Live Game Issues causing me to re-log in the controller ?
Thema:

Another User Suffering Xbox One Control Pad Disconnections - FIX THIS!!!

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