Another user on this device uses this Microsoft account so you can't add it here

Discus and support Another user on this device uses this Microsoft account so you can't add it here in XBoX on Consoles to solve the problem; I've been having problems with apps not opening on my Xbox One. I was advised to remove my account and then download it again. I removed it no problem... Discussion in 'XBoX on Consoles' started by Stoned2daBone88, Aug 19, 2019.

  1. Stoned2daBone88
    Stoned2daBone88 Guest

    Another user on this device uses this Microsoft account so you can't add it here


    I've been having problems with apps not opening on my Xbox One. I was advised to remove my account and then download it again. I removed it no problem but when i try to re add it after putting in the email address and password it says 'another user on this
    device uses this Microsoft account, so you can't add it here. Has anyone got a fix for this?

    :)
     
    Stoned2daBone88, Aug 19, 2019
    #1
  2. ArminatorX Win User

    Another user on this device uses this Microsoft account, so you can't add it here

  3. Fos Win User

    Another user on this device uses this Microsoft account so you can't add it here

  4. Fl0ydPinkert0n Win User

    Another user on this device uses this Microsoft account so you can't add it here

  5. Mister Maka Win User

    Another user on this device uses this Microsoft account so you can't add it here

    Heya R4alGamer!

    It sounds like you might be using the wrong Microsoft Account to sign in. When you created your Xbox Live account did you by chance use a different e-mail address to sign up? Just to make sure, is R4alGamer the Gamertag that you're trying to sign in with
    or is it with a different Gamertag?
  6. XA JJKILLERs Win User

    Unable to add account after removing it

    I had a sign in error so I removed the account as recommended. Upon readding the account, it says "(user) is here already. Another user on this device uses this Microsoft account, so you can't add it here."

    There are no accounts whatsoever under the sign in menu or delete account menu. This is the only Microsoft account I have ever had. So i now cannot delete or add the account??
    https://beta.support.xbox.com/xbox-live-status. There is a service alert that might be affecting this.
Thema:

Another user on this device uses this Microsoft account so you can't add it here

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