Another user on this device uses this Microsoft account so you can't add it here

Discus and support Another user on this device uses this Microsoft account so you can't add it here in XBoX Games and Apps to solve the problem; Hello everyone , i was having issues since yesterday with Sign In Account. So i removed my account and tried readding it , i entered my email ,... Discussion in 'XBoX Games and Apps' started by R4alGamer, May 15, 2016.

  1. R4alGamer
    R4alGamer Guest

    Another user on this device uses this Microsoft account so you can't add it here


    Hello everyone , i was having issues since yesterday with Sign In Account.

    So i removed my account and tried readding it , i entered my email , password and then , there's the msg : " Another user on this device uses this Microsoft account so you can't add it here ".

    The fact is that i don't have this account anymore on my xbox one : "All clear.There are no account on this Xbox. I can't play my games anymore , the screen displays a green screen instead of the game image. (Sorry for my bad english)

    -

    :)
     
    R4alGamer, May 15, 2016
    #1
  2. zaynsafene
    zaynsafene Guest
    Another user on this device uses this Microsoft account, so you can't add it here

    hi there! Whenever I try to sign into my xbox account it says "Another user on this device uses this Microsoft account, so you can't add it here" . It's after that I removed my account and restart my xbox. Any help here?!
     
    zaynsafene, May 15, 2016
    #2
  3. Walshx191013
    Walshx191013 Guest
    Error: Another user on this device uses this Microsoft account, so you can't add it here.

    All users have been removed and there are none to choose from, but it says that the Microsoft account is already in use on this device.
     
    Walshx191013, May 15, 2016
    #3
  4. Mister Maka
    Mister Maka Guest

    Another user on this device uses this Microsoft account so you can't add it here

    Heya R4alGamer!

    It sounds like you might be using the wrong Microsoft Account to sign in. When you created your Xbox Live account did you by chance use a different e-mail address to sign up? Just to make sure, is R4alGamer the Gamertag that you're trying to sign in with
    or is it with a different Gamertag?
     
    Mister Maka, May 16, 2016
    #4
  5. ArminatorX Win User

    Another user on this device uses this Microsoft account, so you can't add it here

  6. Fos Win User

    Another user on this device uses this Microsoft account so you can't add it here

  7. Fl0ydPinkert0n Win User

    Another user on this device uses this Microsoft account so you can't add it here

  8. Mister Maka Win User

    Another user on this device uses this Microsoft account so you can't add it here

    Heya R4alGamer!

    It sounds like you might be using the wrong Microsoft Account to sign in. When you created your Xbox Live account did you by chance use a different e-mail address to sign up? Just to make sure, is R4alGamer the Gamertag that you're trying to sign in with
    or is it with a different Gamertag?
  9. XA JJKILLERs Win User

    Unable to add account after removing it

    I had a sign in error so I removed the account as recommended. Upon readding the account, it says "(user) is here already. Another user on this device uses this Microsoft account, so you can't add it here."

    There are no accounts whatsoever under the sign in menu or delete account menu. This is the only Microsoft account I have ever had. So i now cannot delete or add the account??
    https://beta.support.xbox.com/xbox-live-status. There is a service alert that might be affecting this.
Thema:

Another user on this device uses this Microsoft account so you can't add it here

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