(Another) 'Quantum Break: Pre-order bonus not received' thread

Ordered Quantum Break via the Xbox Store on 4th April 2016. Gave it the required number of days (and more) for the codes to arrive... but they still have not.

Had a chat session with Xbox Support (on a Sunday!!! which was great!) [Ref#
[Mod Removed]]. They confirmed that I am eligible for the codes with the purchase. They also recommended that I post here with my issue.

So here I am, eagerly anticipating a pre-scripted answer!

:)

 

Quantum Break pre-order bonuses have not been delivered

I have not received any pre order bonuses or codes from my Quantum Break pre order as well.

 

Still haven't received pre order bonus for quantum break.

I pre ordered quantum break but I never received any of the pre order bonuses.

 

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

 

Hey there Rogue Soul!

As Bowski stated above, the appropriate teams are looking into the issue. All eligible users will receive an Xbox Live message with further information.

Thank you for your patience!