Another month, another delay in deposits

Discus and support Another month, another delay in deposits in XBoX Rewards & Social to solve the problem; This has now gone on for at least six months. How long does Microsoft consider an issue to be temporary? Until we get lawyers involved? Because that's... Discussion in 'XBoX Rewards & Social' started by Hammrsigpi, Mar 15, 2017.

  1. Hammrsigpi
    Hammrsigpi Guest

    Another month, another delay in deposits


    This has now gone on for at least six months. How long does Microsoft consider an issue to be temporary? Until we get lawyers involved? Because that's going to be the next step.

    What does it take to get this resolved?

    :)
     
    Hammrsigpi, Mar 15, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Another deposit delay??

    Hello Lochenblue,

    Your last deposit was the result of an effort from the other team working on your particular deposit issue. Unfortunately, they are still working on fully resolving this issue, which is why the error is still persisting on your account. Until our other team
    fully resolves this error, you may continue to intermittently experience this deposit issue. Again, we apologize for the inconvenience while we await a successful fix from our other team.
     
    XBLRewards8, Mar 15, 2017
    #2
  3. Lochenblue
    Lochenblue Guest
    Another deposit delay??

    is very blue

    I waited months to get my second deposit into my Xbox account and now a month later after you finally got it fixed and I have more money to be deposited you say it will be delayed again?

    We as gamers have put so much time and money and effort and heart into our loyalty of the Xbox community that things like this tend to shake our faith. I've heard of peeple who have not received their deposit EVER! Why would you put out a program like this
    that doesn't work for the majority of the people. I totally understand it brings in more money for Microsoft, but it is a rewards program that doesn't reward.
     
    Lochenblue, Mar 15, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Another month, another delay in deposits

    Hello Hammrsigpi,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input, so adjusting your information will likely not solve this issue. We apologize for the inconvenience.
     
    XBLRewards8, Mar 16, 2017
    #4
  5. XBLRewards8 Win User

    Another month, another delay in deposits

    Hello Hammrsigpi,

    There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
    This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
    this is a data issue, and not the result of any faulty user input, so adjusting your information will likely not solve this issue. We apologize for the inconvenience.
  6. XBLRewards8 Win User

    Another deposit delay??

    Hello Lochenblue,

    Your last deposit was the result of an effort from the other team working on your particular deposit issue. Unfortunately, they are still working on fully resolving this issue, which is why the error is still persisting on your account. Until our other team
    fully resolves this error, you may continue to intermittently experience this deposit issue. Again, we apologize for the inconvenience while we await a successful fix from our other team.
  7. XBLRewards8 Win User

    xbox live rewards problem

    Hello TotableAlarm30,

    As Smwutches says, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the
    mid-month deposit the following month.

    However, MyVIP payback for last month was delayed for some users due to how the VIP Boost offer interacted with payback, which caused your Credits to be delayed. You should expect your Credits in the end of month deposit. Apologies for any inconvenience
    caused by this delay.
  8. BillowyPanther4 Win User

    How can i check the status of my UA claim

    5 months. Here I just received an email today with another 1 month code and another there's been a delay.
  9. Duke Arkillo Win User

    delay ghosts for another 2 months

    OK. I will see what I can do for you
Thema:

Another month, another delay in deposits

Loading...

  1. Another month, another delay in deposits - Similar Threads - Another month another

  2. Can I take my account off of another Xbox while I’m not there?

    in XBoX Accessibility
    Can I take my account off of another Xbox while I’m not there?: Can I take my account off of someone else’s Xbox while I’m not their cd6c31c4-fe14-4315-8ee6-12bdb6d0fa54

  3. I have an Ultimate Sub but cannot launch a game I own on another Xbox when signed in.

    in XBoX Accessibility
    I have an Ultimate Sub but cannot launch a game I own on another Xbox when signed in.: I have an Ultimate Sub but cannot launch a game I own on another Xbox when signed in. 68795c6d-3f62-4542-9d1f-82a85ae2c90f

  4. This Xbox Live account is already used with another Steam account on Microsoft Flight Simulator

    in XBoX Accessibility
    This Xbox Live account is already used with another Steam account on Microsoft Flight Simulator: I did like to change the old link steam account to a new one that I'm actually using, how do that? I already open a ticket on https://flightsimulator.zendesk.com/hc/en-us/ but look likes I won't...

  5. I can't add another profile to my new 2terabyte Xbox series X.

    in XBoX Accessibility
    I can't add another profile to my new 2terabyte Xbox series X.: I go through the whole "add new profile" process, and after I've put in the password for the account, it gives me this screen. [img] And it stays there for a while before kicking back to the...

  6. Airpods do startup sound when i talk or when another game make sound

    in XBoX on Consoles
    Airpods do startup sound when i talk or when another game make sound: so my airpods are normal they are not fake but they do startup sound and change the sound from good quality to bad baf5845a-a82f-4d2b-b27b-41f77aa6f147

  7. So recently buy a mc acc but i get into a another game so i refund after first day i...

    in XBoX Games and Apps
    So recently buy a mc acc but i get into a another game so i refund after first day i...: Can i cancel my minecraft refund request after 2 week i brought the game.My money doesn't return to my acc so can i cancel it? 390c1990-6fff-4fe5-90da-3528fe2f17a4

  8. Migrate Xbox Account (Gamertag) from One MS Account to Another

    in XBoX Accessibility
    Migrate Xbox Account (Gamertag) from One MS Account to Another: I have two Microsoft accounts, A and B. I created A when I was a little kid, so it has a corny, childish name (by this I mean the name preceding @hotmail.com); and, evidently, I used this account...

  9. Locked out of another account for 6 months

    in XBoX Accessibility
    Locked out of another account for 6 months: Hello MS. I've been locked out of another account for 6 months and have exhausted all resources to recover the password. I share my account with my son who has Xbox Live. I have all required...

  10. The only reason why I bought Xbox for another month was to play Black ops 2 but yet it does...

    in XBoX on Consoles
    The only reason why I bought Xbox for another month was to play Black ops 2 but yet it does...: The only reason why I got Black ops 2 for Xbox 360 again is because they said the servers were up but it's been 2 months and I just wasted my money. Xbox is a joke...